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Verified
1/5

2020-12-10

Where's the package?

"I placed my order on Nov 21st and still have not received the item. Not sure what happened...but terrible service."

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Verified
3/5

2020-12-10

Experience shopping

"The staff in Marlton NJ store is always so helpful. "

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Verified
5/5

2020-12-10

Superior Service

"WHBM continues to impress me with their level of service both on line and in the stores. I love WHBM!"

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Verified
5/5

2020-12-10

Take your Shopping Experience to the Next Level

"It’s been so much FUN shopping with WHBM and having a dedicated member dress/style you. "

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Verified
5/5

2020-12-10

Great Shopping Experience

"The website is easy to navigate and payment closeout simple. I love the clothing, classy with a modern twist."

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Verified
1/5

2020-12-10

Slow shipping and inaccurate addressing

"I ordered a jacket and a matching top. Took 2 weeks to received top and never received the jacket. When I tracked item they said the address on the packaging was inaccurate and returned the package to sender. Now I must wait another month or two for this company to process the return for me to get my refund. I do like their clothes but every time I order from them I regret it due to the length of time to get items to the ridiculously long time it takes to refund the money for unwanted or in this case never received items. Now I am stuck with a top I have no use for and must ship it back or drive 1 hour to return it in store. Need to get a better handle on this and until then I will only purchase in store when I happen to be by one. The last time I returned something via mail after two months I had to demand my refund since they still had not processed it."

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Verified
5/5

2019-04-12

Always warm, helpful, and efficient!

"Since the onset of COVID, online shopping has been my default with the accompanying returns for items that don't fit. Usually this is done on my lunch with limited time. Turkey Creek WHBM is incredibly gracious, efficient and always warm and welcoming."

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Verified
1/5

2020-12-10

Item arrives very late

"Item arrived very late. Not happy "

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Verified
5/5

2020-12-10

Excellent as always

"The quality is superb the on line experience is very easy and I usually get my delivery before or on the delivery date "

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Verified
5/5

2020-12-10

Lovely Shoulder wrap

"Ordered this to wear to a wedding. Arrived quickly after placing my order. Size was perfect. Loved the look and feel. "

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Verified
5/5

2020-12-10

Always friendly Purchase or Return

"I like this store they maintain the same attitude whether or not you are buying or returning. I only buy when things are on sale as prices are alittle high. I love the looks and styles as they are modern and classy and never tarty or frumpy. Just right. "

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Verified
5/5

2020-12-09

Great Material

"I loved each and every item that I purchased. The material and fit was perfect. "

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Verified
5/5

2020-12-09

Beautiful clothes!!!

"Beautiful clothes and great recommendations. I appreciate the unique style choices. "

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Verified
1/5

2020-12-09

Horrible Experience!

"I ordered a pair of shoes, and received an email 7 days later the order was ready for pick up. I called the store 2 days later to advise them I would be picking up the shoes the next day. No problem said the sales associate. I live 50 miles away. Got to the store and my shoes weren't there. The sales associate said they were returned to the floor and sold? I asked to speak to the manager who refused to speak to me, instead told the sales associate my shoes were returned after 5 days of the purchase? Needless to say I was very upset with my first AND LAST WHBM purchase."

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Verified
2/5

2020-12-09

Shipping and Delivery way too long

"Took over a month to get my order. Still waiting for some items. Wont do another online order to Canada"

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