"Twice now I’ve purchased items that were then marked down. Both times I received price adjustments with no hassle whatsoever. Love the quality of their clothing as well."
"I still technically didn't get my package. I had it delivered to my work. I won't be back until Monday. It did arrive finally. "
"I held a few items in my shopping cart until I could research reviews to determine the best size. While I waited the prices went back up so I didn't place an order. I waited about a week and the prices came down again to a more reasonable price. (In my opinion WHBM prices are way too high especially for some items, that look great brand new but show a lot of wear after a few washings like colors fading and knits that are easily snagged.)
One of my purchases was a gray faux suede jacket that I had been eyeing since last year after I had already bought a pair of faux suede leggings. The reviews said to size down as it runs large. If the jacket was in numbered sizing I would've sized down but with S/M/L sizing sometimes going down a size will be too tight for my taste and comfort. When I received the jacket it was in fact too big. I didn't try another size because the color was slightly off from the pants I ordered previously so I returned it to a nearby store.
The sales people at the Bend, Oregon store were very friendly and helpful and showed me how to better navigate the website."
"Good quality and sryles. Perfect."
"They are nice, and arived in time!"
"Effortless ! Thank you! "
"Fast service and great product!"
"Ordering online is easy. I'm very pleased with shopping at WHBM. "
"Professional and friendly customer service. "
"So efficient and Covid safe."
"I do most of my clothes shopping at WHBM. I like their selection. Their sizing is consistent in most cases. Service is great. Returns are easy."
"Staff is always helpful and they have a very nice attitude. "
"So easy to work with WHBM customer service, love it!"
"I feel so special every time I step into the Jefferson Pointe WHBM, always greeted with genuine warmth, always a suggestion for that special piece that would look so good on me (they're almost always right !!), and a verbal expression of genuine gratitude for shopping at that store and a true appreciation of me as a customer & friend. If you don't shop here, you should !!"
"Thank goodness for my friend introducing me to WHBM about 16 years ago! I have purchase clothing and still have clothes hanging in my closest that still look great! Amazing quality clothing that last!"