"Was on hold for a while before anyone answered. My order was delivered to the wrong address and the phone rep was not very friendly and didn’t seem to care that I payed for this and it wasn’t delivered. To possibly get it taken care of I have to call back later this week. Very bad experience. "
"I love everything I have bought and the timing of the delivery as well!"
"Even though I haven’t visited the Glenn Eagle store in over a year, I continue to buy items online due to the appreciated new and sale item email notices from Dawn. I am never disappointed!"
"The clothes fit great and were great too!"
"Lately I have ordered several items both pants and tops online and I have had such a great experience! It’s very clear, the descriptions are great, the sizing is on point and it is really fun because I now have a new wardrobe!"
"Poor Customer Service in the McAllen store"
"I had a bad experience with shop online Before, but since I start to shop With White House black market I never disappointed because the fabric always the same in the picture. "
"WHBM is a great company with a wonderful products and exceptional customer service.
Love them!!"
"First time ordering online and the experience was amazing... very quick and FREE shipping .... from the comfort of my home .... I ordered what I liked !! Easy to pay with Apple pay "
"Still did not get a dress that I have ordered 2 weeks ago same whit previous order no shipping time no tracking number not free Either they should learn a thing or two from Nordstrom I love the store but ordering online is a different story sometimes I can’t find my size in the store"
"The turtleneck and jeans were perfect. WHBM always has my size and the clothes are awesome! Delivery was super fast too. "
"I did not receive my jeans. "
"My order was lost or misplaced. I inquired online for a resolution. WHBM provided a refund for a merchandise card. WHBM then re-ordered my selected items, provided a discount, and express shipped my new order. From the time of my inquiry to resolution was less than 24hrs."
"Received my item (something I would never wear but was appropriate for one specific situation) in a timely manner and at a low price! "
"Excellent staff,great cloths"