"Purchased a pair of dark olive jeans during the one-day sale. Arrived promptly and are a great fit!"
"the item fit as described and packaged/shipped well with quick delivery options were perfect for a last minute choice to attend a wedding."
"From ordering online to delivery and of course the try on..... have to say I definitely be ordering again!"
"I have shopped with WH/BM for years they always have a good selection and the quality always stands up to many washings."
"They provided great customer service, offering to bring sizes to the fitting room, making suggestions on similar style items and ordering items that weren’t in stock."
"My first time in an actual store in months! I loved my purchases. Sales associate was extremely helpful. It was an enjoyable shopping experience."
"I ordered a dress weeks ago and has not been delivered yet. Annoying to see it listed as being marked down. Very disappointing!!"
"Loved the deals, quality are good and customer service were great! "
"I had a shipping issue with my order from WHBM in that it started as a UPS package but then was sent to USPS. Since I thought it was being delivered by UPS, I had listed my lake home residence as the address where the shipment should be delivered. (I was out at that residence during the scheduled arrival) Unfortunately, I do not have a mailbox yet at that residence and because the order was transferred to USPS for delivery, the post office would not deliver it without a physical mailbox. The package was sent back as undeliverable. I called WHBM when I realized what happened. The sales representative was wonderful and understood my dilemma. She corrected the order and had it reshipped to my year round home. I received the package in a very timely matter. I was given the sale price even though the items were no longer on sale. The only thing that I didn't receive was the free necklace that had been offered with the original order, which was not an issue for me as I am not really a big jewelry buff anyway.
I also placed an online order and picked up at the store which is a little more than an hour away from where I live. I had to go to that town for a different reason so the pick up was a great choice. The service at the store was amazing. My order was ready and both sales people were so friendly - I felt like I had known them forever. I am very happy with both the online customer service and the in-store service I received at the Fargo, ND store.
In addition to the service, the product is wonderful - great quality! "
"Love it. Does run a little big. "
"I placed my order over 3 weeks ago and still have not received it "
"Online and instore always great. Experience "
"I enjoy the colors. I tend to choose from the timeless basics but at time enjoy a trendy piece or two!"
"The items were well kept in the packaging "
"I made an order 3 weeks ago... still waiting to get my order..."