"Well tailored, look stylish, but casual "
"Although I have a local WHBM store near me, I choose to order online. I love the quality and styles. They offer great sales with a great selection."
"Very helpful in offering outfit ideas"
"Easy ordering...easy processing...good job...."
"Love the boots, great quality and so cute!!!"
"I paid extra for two day shipping. After 10 days, I reached out on their chat app for an update. Completely useless Bot said I’d get an update on my package the next day. Never received the update! Had to reach out AGAIN to have the order cancelled. They cancelled, said they sent me cancellation email, but I never received that either. They really need to get their **** in order. I won’t purchase online with them again. "
"I spoke with a representative about a week ago, who told me that I needed to wait another week to report the order as lost. "
"Easy online purchases, easy in-store returns, and easy mail-in return. Their sizing guide is helpful and customer reviews are usually spot on. "
"Delivered on time. Had to return item didn't fit. Process a little slow in processing return. I appreciate B&W fashions"
"I have always a good experience with WHBM."
"Prior was not the best . Seems Whbm seems to forget my Birthdate coupon every year I waited n waited and when I finally called I had only one week to use. Not happy "
"I order my whbm thru shoprunner and i didnt recieved anything. They also charged me... even though i didnt recieve anything. Terrible companies."
"I ordered pants green size 4r & received black size 8L. How hard is it. This is not the first time I received the wrong item. LOVE WHBM but their online shipping quality control needs work. I’m now inconvenienced to return it & hope they still have what I Ordered. "
"The sales staff are always friendly and helpful. Fortunately, they are honest with shoppers when an item is unflattering on a customer. They will offer better choices It better for the customer if family and friends don’t have to break the news that the item purchased is less than flattering.
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"Great merchandise but the IT (tech) experience needs to be improved. The store and the online purchasing systems are not integrated creating unnecessary hassles when trying to process a return."