"I ordered, they delivered and I was pleased - tried to exchange for a larger size but apparently they did not have size in stock, I received a message that they would be refunding me less shipping and tax."
"Great quality and fit. Very happy. "
"I’ve tried contacting customer service multiple times And no one has responded. The dress is snagged and says non-returnable. "
"I still haven’t received the item. I’ve called cust serv twice and they told me it is backordered but I’ve never received and notification of that Status via email or order follow up. Even they were surprised that I hadn’t . To date I Still Do noT have est ship date or update..nothing. If I hadn’t reached out for update Myself I still wouldn’t know anything. I’m not even sure the order still exists or if I’ll ever receive it. This is the second time I’ve had a disappointing experience with WHBM online ordering. I will not do it again. "
"I shopped online at first and that was terrible. I tried to buy two tops and purchased them in the same size. One was huge and the other too small. Clearly there is no consistency in the sizing. I then went into a store and the experience was must better. I was able to try on various items and ended up buying several items. "
"I order from WHBM often and have never been disappointed. Quality clothes, good customer service."
"Made an order for two items but one was cancelled and they failed to inform me. "
"Thank you! Thank you! I am happy with my WHBM experience! "
"I used the dress for my granddaughter’s First Communion and it was stunning. I loved!"
"These are shipped product, but still it’s not easy counting on the correct item when you have to exchange for the correct size "
"It was easy to ordered the Pleated Cuff Blouse online and received it in a timely manner. However I was disappointed in several areas. (1) the next week the blouse was reduced very low than what I paid for (2) the blouse material is thin which will need to wear either a camisole or tank underneath!!! For the price I paid for you would think the blouse would be lined!! "
"They consistently have quality construction and beautiful products !"
"When I went into the store I wasn’t sure about my online purchase, that I might return. The two customer service ladies that greeted me within minutes assisted me in every way possible. I left with options and feeling assured if they didn’t work out returning my purchase was absolutely acceptable. They listened, offered options (including those at other stores) and made me feel comfortable with my dilemma. I’m keeping my items purchased online and in store. So appreciate them listening and helping me!
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"Everyone is so Friendly and knowledgeable "
"The dress style was absolutely stunning"