ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2016-12-05

Needed a new on-off switch for an 8 year old machine - WLL came through!

"I had the on-off rocker switch for my 2008 Expobar Office Leva fall apart so I needed a new one. WLL keeps parts in stock and the customer sales rep assured me it would be easy to replace. Got the part 3 days after I ordered it and it took about 45 minutes from start to finish to install. Great service."


Verified
5/5

2016-12-05

"Great coffee selection at a low price! Quick delivery. "


Verified
5/5

2016-12-05

Always fantastic!

"I had a 13-year-old Gaggia Classic that started cutting out mid-shot occasionally. I spent two calls troubleshooting with the WLL folks, but we decided in the end it was an electrical short. I got the new machine two days after ordering. As always, fantastic service. "


Verified
5/5

2016-12-05

Love my Espresso

"Ran out of my illy espresso pods placed an order right away and delivery was recd quickly as always. Have been a WLL satisfied customer for years!"


Verified
5/5

2016-12-05

No jive java experts

"The folks at Whole Lotta Love are absolutely passionate about great coffee and happy customers!"


Verified
5/5

2016-12-05

A Vendor you can count on!!!

"I always get my Lavazza from Whole Latte Love because they have EXCEPTIONAL service and the best prices!!! Stay with your formula!"


Verified
5/5

2016-12-05

"Fast service, great online assistance, videos and information."


Verified
5/5

2016-12-05

Our Cable Company Should Learn from Whole Latte Love

"Every few months I order beans on line from Whole Latte Love--pretty routine for me by now. This time I had to add a few maintenance items for my espresso maker and needed some help on finding the part and getting it ordered. So after making a real phone call (remember those things?) a real person at WLL immediately answered the phone in a clear intelligible voice and when she found I had reached the wrong department transferred me to the right person (again a real person) who very quickly found the part and took my order. I never got the cable company runaround with long recordings, poorly trained staff, was never on hold, and did not need an interpreter to understand the conversation. WLL customer service is impressive and other businesses should take note. "

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
N/A
Overall customer service
N/A
Overall product shipping and delivery process
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2016-12-05

Have a Latte Love for this site.

"Quick shipping, great prices. Can't wait to shop hee again."


Verified
5/5

2016-12-05

"Great company to work with."


Verified
5/5

2016-12-05

"Great coffee, price, and service."


Verified
5/5

2016-12-05

Happy customer

"Reliable service, good price."


Verified
5/5

2016-12-04

Amazing deal!

"I found exactly what I was looking for and it was the best price out there even compared to Amazon and other big named retailers. I got my Gaggia Classic at an amazing price. It shipped promptly and arrived just as advertised. I recommend Whole Latte Love for your Epresso Machine needs."


Verified
5/5

2016-12-04

Refurbished Gaggia Anima Deluxe

"My old Gaggia Syncrony slowly died after 8 years of great performance and I just replaced it with a refurbished Gaggia Anima Deluxe. Other than a small scratch on the front, the machine looks brand new. We got it out of the box this morning and ran it through all of the coffee choices after doing set-up. Every cup of coffee and cappuccino was delicious and the machine ran perfectly. So far I am very happy with my purchase. "


Verified
5/5

2016-12-04

Fast order fulfillment

"Love our new Jura Z6 Superautomatic. WLL online ordering was smooth as always and the order was shipped the next day."