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Product & services pricing
4.87/5
Chance of future purchase:
4.93/5
Shipping & packaging:
4.89/5
Customer service:
4.92/5
Return/Replacement policy:
4.89/5

5/5

2024-06-15

Excellent purchase experience

"Excellent experience. It was the first time I've bought from Willoughby's Cameras and it went smoothly. Everything was dispatched the same day I ordered and it arrived the next day. Everything was excellently packaged and the gear is pristine so overall I'm extremely impressed with their service. "

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5/5

2024-06-14

Competitive price and super quick delivery

"This is my first order with Willoughby's camera. I stumbled on their website due to my search for a Nikon D500 camera, I found the camera available on their site and, I decided to place an order. My order was placed on Monday and it was delivered today. The simplicity and convenience of the ordering process, coupled with their reliable shipping made every interaction a breeze. I highly recommend Willoughby's to anyone seeking quality camera gear and exceptional service.
"

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5/5

2024-06-13

Great and excellent service

"I went to the store Thursday to get a sensor clean, spoke to
Greg he was very knowledgeable. He neatened my equipment and
guided me through how to do it myself next time. I found him very
reliable and easy to chat with.
Kind Regards.
Bill Lyndsey
"

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5/5

2024-06-12

Great experience.

"I've placed a few orders with Willoughby's and I'm really happy with their prices, services and fast shipping. I recently ordered a Sony FE 24-105mm f/4 lens, checked out online, and received an order confirmation right away. I received a shipping notification and a tracking number. Within a few days, my order arrived just as described!! I will continue to shop at Willoughby's camera for years to come
"

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5/5

2024-06-11

Fast shipping and great customer service.

"I took the plunge and ordered a Nikon Z8 camera. Trusted reviews at various sites and the price was just too good to pass up. I had some concerns about the order but was put at ease after a quick online chat with their customer service. I received the order the day after it was sent out! Although I had to pay for the shipping, it was super fast and they took care of any Duties so no stress about fees.
I will visit willoughbys.com again if I need something quick.
"

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5/5

2024-06-07

Fast shipping, good prices and excellent communication.

"I was nervous to order from Willoughby's camera, but my fears were unfounded. My order arrived QUICKLY and correctly! The website was easy to navigate and I seriously cannot say enough things about the expediency of the shipping. I am very pleased and will use them again without hesitation if the need arises. Thanks!!
"

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5/5

2024-06-06

Great quality, price and super quick!

"Great quality and price for a Hasselblad 38mm f2.5 v lens accompanied by fast delivery, I placed my order on Wednesday evening and received the lens on Thursday 6/6/24. Multiple emails from the beginning which gave me all the details as needed as well as a tracking link.
Super quick and easy. Very pleased and cannot recommend enough.
"

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5/5

2024-06-05

Fantastic Service, will definitely use again.

"Of all the websites that I visited in search of a Sony a9 III camera, I found Willoughby's camera to be the most user-friendly. I searched all over the Internet and phoned camera stores to compare prices. At first, I thought that Willoughby's price was too good to be true but was reassured by the hundreds of 5-star ratings given to this company. Was really delighted to find that delivery is free! This is going to be my favorite company for cameras/lenses and, possibly, other accessories in the future.
"

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5/5

2024-06-04

Great Experience all round

"Great experience all round- I had a prompt response on the website to my queries; I ordered my drone filter on a Saturday morning and it was delivered by Monday afternoon! I live in Northern America (Seattle), I don't usually write reviews but I'm super-impressed with the service. "

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5/5

2024-06-03

Outstanding Services.

"From browsing right through to the delivery, willoughbys.com was fantastic, I found the website easy to use and found exactly what i was looking for. Ordering was a simple fast process and i received a prompt confirmation email followed by a dispatch email, the customer services was great too, and answered my questions regarding the camera I had purchased. Delivery was very fast and I loved that i could track the camera online. I would be very happy to order from the website again in the future.
"

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5/5

2024-06-02

Easy-to-use website

"Easy to use website and the item (Nikon 700 AF flash) was in stock. It arrived well-packaged via DHL who were very good at informing us where the item was delayed in transit. I'll definitely be using this service again."

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5/5

2024-06-01

Wonderful Purchasing Experience.

"This was my first-time using Willoughby's camera. A fast and efficient service, I was delighted with the user-friendliness of the website and the ordering function - but most of all, the speed with which my Sony 24-70mm f/2.8 lens arrived. The lens was great value for money, compared to other websites, I Have used it for about 2 weeks, and I have no problems at all. Does everything I need from photography to videography. Super happy with my purchase"

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5/5

2024-05-30

Quick and as promised

"I would recommend this company any day to anyone.

I ordered a Sony 50mm lens and it was $50 cheaper than both B&H and Amazon in the US. I placed the order on 10th May and received the product on 15th May with regular email updates and tracking link. The order status was always up-to-date and transparent!!!

Got my delivery on time, hassle free. happy with the product very legit.
"

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5/5

2024-05-29

Speedy delivery and excellent packaging

"This is a fabulous company, their staff are wonderful; so helpful and friendly. I have used them for several years now and have had nothing other than outstanding service. Despite them not doing a next day delivery, I rang and explained that the Canon EOS R10 camera I had ordered was needed fairly quickly. Having placed the order on a Monday afternoon, it arrived on Thursday morning. To top it off, I received the best service I could ask for, as well as outstanding prices on the camera and accessories. Couldn't be happier with my purchasing experience. "

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5/5

2024-05-26

Great shopping experience.

"I'm really impressed with Willoughby's camera. The service was excellent. I received a call from them to confirm that my details were correct and the camera I ordered was well packed and arrived without any damage to the box and came very quickly, given the distance it had to travel. I'll definitely use Willoughby's camera again and I would recommend them to other people.
"

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