ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.87/5
Chance of future purchase:
4.93/5
Shipping & packaging:
4.89/5
Customer service:
4.92/5
Return/Replacement policy:
4.89/5

5/5

2024-04-04

Sigma 150-600mm Contemporary Lens

"Exactly what I was looking to get for my landscape and animal photography. I wanted a bad boy to take to lake Tahoe on a 5D Mark IV. Well worth every buck, I'm glad I pulled my trigger on this lens. The pictures are crisp and it was a great price. Very pleased with my purchase as well as the outstanding service from W.C.E. If you have any camera needs, I 'd highly recommend them.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2024-04-04

Fast Delivery and excellent customer service.

"Willoughby's camera is an excellent company to do business with. I ordered my Sony FE 24-70mm f/2.8 lens on Monday night and it was shipped out on Tuesday. I received it on Thursday morning via FedEx. Can't say enough good things about Willoughby's Camera. Their customer service and shipping were excellent."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2024-04-03

Satisfied

"Bought used canon 17 55 lens. Was 10/10 as described. Arrived fast-recommend Willoughby's Camera Emporium (W.C.E) to anyone else eyeing Used Canon lenses/ gear"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2024-04-02

Quick and easy ordering.

"I found the Canon XF705 camcorder I was after on this website at a considerably reduced price, Was a little hesitant since I had never heard of it, but the good reviews convinced me to go for it and I couldn't be happier. The camcorder is brilliant, and arrived fairly quickly considering it came all the way from New York.
I will happily order from this company again.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2024-04-01

Excellent shopping experience.

"The website is easy to use and navigate. Got my order within 8 days as I had ordered the Sony Alpha a7 III camera which was on preorder. The staff were responsive via email and Live chat to quickly answer any queries. The camera was packaged safely and I am absolutely IN LOVE with it, looking forward to purchasing bigger lenses and having more fun.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2024-03-29

A great store for photography lovers all over the world.

"I've been purchasing with Willoughby's camera for a few years now and I've always been extremely pleased with this seller, not only with the excellent condition of the photographic equipment, but also with the very fast delivery and highly efficient customer service. Please continue with this excellent service.
Thank you very much!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2024-03-27

Competitive pricing, easy checkout and a timely delivery

"I had an amazing experience with Willoughby's camera! I particularly appreciated the detailed ordering process, as well as super helpful customer service whenever I had any questions regarding my order. Delivery was extremely smooth and my Sony a6700 camera arrived quickly in a good packaging and is working perfectly. Highly recommended Willoughby's camera for both general and specialized Video/Photography needs."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2024-03-24

Love this company.

"I have been a customer of Willoughby's camera for over 12 years and have always found excellent advice, service, products and shipping on everything from professional level cameras and equipment to the simplest things such as film, filters, cases and photo/video gear of all types. They are simply the best."

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2024-03-22

Great product, easy to use website and quick delivery

"The website is very good, the product information is excellent, ordering was easy and delivery costs are very reasonable. I am highly delighted with my order of a Sony a9 III camera. The order arrived very quickly and I am very impressed with the quality of the camera. I have been using it for a couple of weeks and it's performance is nothing short of outstanding. I would certainly recommend Willoughby's camera based on my purchase.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2024-03-21

Fast Delivery of an out of stock item!

"I ordered Davis & Sanford Traverse monopod, 60" folding base was showing out of stock, Willoughby's still managed to get the monopod to me in a few days. It's nice that Davis & Sanford are an American company & great that there wasn't any plastic in the packaging"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2024-03-20

Everything was spot on and delivery was really fast.

"Willoughby's camera was new to me, but from the first contact all went well. The DSLR camera and lenses I eventually purchased from them arrived quickly, were well packaged and exactly as described on the website. 10 out of 10. I would highly recommend them for your next purchase of photo or video equipment."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Product Returns/Refunds/Exchanges

5/5

2024-03-19

Sony a7 IV camera &28-70mm lens accessories kit

"Both Willoughby's and Sony pooled their resources to get this to me in less than 5 days with an original charger that had to re-ship and their amazing customer service and products. Everything was smooth from ordering to delivery. I've been a customer of Willoughby's since the 1990's buying films, they have always been excellent.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2024-03-17

Superb and Professional Service

".Superb and Professional Service
I ordered my PTZ 4K camera and it was dispatched the same day... FANTASTIC! It was also well priced, compared to other outlets. The Sales and Customer service team were first rate and extremely helpful. I can't recommend Willoughby's Cameras enough! Willoughby's Cameras offered a truly superb and professional service. Many thanks to all at Willoughby's Cameras
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2024-03-16

Best place to shop for photography.

"I just bought a Nikon AF-S 105mm f/2.8 lens from Willoughby's camera Emporium and it's is one of the best lenses I have used. It is smooth, sophisticated and above all the images are crisp and vibrant. Thanks once again to the team @ Willoughby's who always provide great efficient service and always meet the needs of the customer. This is the one stop shop for all your camera needs"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2024-03-14

Excellent shopping experience.

"Willoughby's camera was great to deal with when I bought my Canon EF 16-35mm f/4 lens. They were helpful, informed, professional, and the purchase and shipping went flawlessly. Would highly recommend them to other people, and I look forward to working with them again in the future.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges