"We have been very pleased with our experience with Willy Goat so far. Our playlots won't be delivered and installed until June 2024, but we understood that from the start. Communication has been excellent, and customer service, Q&As, etc has been prompt, clear and efficient.
The 1 star deduction is based on the requirement to pay for the delivery and installation, in full, before the work is completed and approved. But apparently that is fairly normal in this industry. If the installation crew is half as good as the office staff, there shouldn't be any problems. "
"Easy to chat online and get questions answered. Easier to order!"
"Ordering a MerryGoRound with WillyGoat was easy and made sure I understood how to receive a large shipped item."
"Really great customer service! We found unique equipment for our project that wasn't offered at other playground suppliers. I appreciate that the products we chose are made in the USA."
"Great company to deal with. Very reasonable pricing, quick response time, kind staff."
"Their customer service has always been available, easy to talk to, and extremely helpful when I've needed it. I appreciate all the hard work they put into providing an excellent customer experience. "
"The City of Garden Plain recently purchased some toddler spring toys for a new park amenity in Ternes Park. The quality seems excellent, the price fair, and the shipping was very fast. We will be doing business with WillyGoat again in the future! Thanks for a great experience."
"I’m so happy with my order the stuff it’s amazing and they give you details about your order.
Cant wait for the future to order more things with Willygoat."
"Willygoat was great to work with when trying to plan my playground! The team was very responsive and helpful with anything I needed. Highly recommend their equipment’ "
"We purchased some small equipment for our PreK students playground. Shipping was as WillyGoat stated, and our kiddos are so happy with their new playground equipment. We will be purchasing more items from this company come spring. "
"Willy Goat was easy to work with, informative, and timely in their delivery and response!"
"I purchased a sand digger from WillyGoat and am pleased with the quality and appearance. The purchasing process was very easy and I received several email updates during the shipping process. I had a few questions along the way and received prompt and kind responses back from Anna. Kirk has been equally as wonderful in his assistance with some questions that have come up during the installation process. I would recommend WillyGoat and would purchase from them again in the future. Great quality, customer service, and overall experience!"
"My whole experience from Willygoat has been great. They answered all of my questions, helped me find the products I was looking for, were up front about the lead times on products, and assisted me with getting what I needed shipped in a timely manner. "
"Great communication! Very easy process to order, ask questions and confirm payment and delivery! "
"I ordered the blocks for under my son’s swing set. Not only did they come really quickly, WillGoat was very responsive to any questions I had and provided thorough instructions for delivery. The blocks are amazing and helped level out the set and keep it off the grass/dirt."