"WillyGoat Saved Christmas! Seriously, i purchased a play set from a big online retailer (BIG MISTAKE). It showed shipped for weeks and not until the week before Christmas sent me a notification that it would not be delivered. I found the WillyGoat website and gave them a call. They worked to help get me the play set I was looking for and I ended up getting a better set for the same amount of money I paid at the big online retailer. Not only that, they allowed me to drive a few hours and pick it up at their warehouse so I could assemble it before Christmas. The customer service is excellent. I never write reviews, but everyone deserves to know how great this company is. Thank you WillyGoat for all you did to save Christmas!"
"I'm at a loss for words.
I ordered monkey bars (Horizontal Ladder Challenge) last month, they did not ship out till early Dec, then they have me work with two different shippers. It finally came and the order was WRONG. I ordered a green coated product and they sent a metal one all scratched up.
Worst it was not even palatized so they didn't even attempt to keep these pieces together as they shipped. 2 of 4 items were missing and because there was NO packaging or plastic the are all beat up. I could not accept this product.
I email, I called, - - no answer. I hope we resolve this.
But I am tempted to never do business with them. They charged and Enormous amount for Shipping and the shipping process is a giant mess. I had to call their third party shipper and they gave me another company.
Buyer beware!"
"I purchased a playset from willygoat may 18, 2020 and it is now august 19, 2020 and I haven't even received a shipping confirmation yet. I do in home childcare and wanted this set for my friends to enjoy for the summer. They have emailed me twice with new estimated shipment dates and still haven't seen the product. I was told last week they would be shipping this week and I still have not seen one email. I am unable to cancel my order and the worst part is the item is paid in full. If I could cancel I would've and taken my business somewhere else. I will never give my business to this company again! "
"We ordered the gorilla treasure trove II playset. WillyGoat had the best price by far. Delivery was timely and customer service was great. Would definitely recommend!
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"We purchased the Lookout Extreme Swing Set for our children ages 2 & 4. The process of ordering to delivery could not have been easier and the shipment arrived when they said it would. We put the swing set together ourselves. All parts were labeled, all of the hardware was labeled and the instructions were spot on! This is a well made sturdy and safe swing set/playground. Our kids love it! Would highly recommend WillyGoat Toys & Playground to anyone in the market for a backyard swing-set/playground!"
"We received our order sooner than anticipated! We were so grateful! Also, no other playground company had this item in stock, but WillyGoat Toys did!! Kid and parent approved! Definitely order from this great company! "
"We had a problem with a play set we ordered from another company. So we found Willy Goat and everything from the selection, customer service and delivery was exceptional! Could have been a better buying experience!"
"One of the few places that had the John Deere XUV Gator available to purchase. The look on my son's face was worth everything when he saw it after assembly. Shipping gave us the most problems but that is an issue with the shipping company, not WillyGoat. When reached out to WillyGoat customer service, they were able to quickly respond with the information I needed. They made for one very happy three year old."
"We purchased a Peg Perego tractor for our son for his birthday. Not only was this the only place offering the one we were looking for, they also had a great price. We received more quickly than initially expected."
"We enjoyed our experience."
"Awesome customer service, great prices and quality product. We received our Gorilla Treasure Trove 2 quickly and NO missing pieces! A couple of boards were broken during shipping, but WillyGoat sent replacement pieces in 2 days!!! We had a great experience with WillyGoat and will definitely use them for future needs!"
"Great deal on a playset when most were out of stock or being sold for crazy amounts! Super fast shipping and my kids love it!"
"There was a mishap with my order but Willy Goat fixed it quickly and professionally. Nice!"
"From start to finish, Gail and WillyGoat got us the information we needed and we were able to get the playground we wanted at the right price. We were on a tight budget for our playground and wanted the most we could get for the money. Had a few small snags in shipping, but they took care of us and got the playground operational on time.
Our playground was installed before right before COVID, but it'll be well used when things get back to normal!"
"Fast shipping and was able to track the shipment every inch of the delivery until it arrived. "