ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
4/5

2013-08-24

"Wire fly is a good place to seek for things at a good price. A few changes could help in received order when ship out to customer."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-08-24

"Great! We used this service through our employer."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-08-24

"Best final price on Samsung Galaxy S4 with Verizon that I could find. AND I got a free bluetooth headset with a coupon code. AND there are no rebates to fill out. AND the items came exactly as described. AND they came in a very timely manner, with no shipping costs. That's what I call excellent service!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-08-23

"Service was great even when product was out if stock I got the phone in 5 days and that's including the weekend."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2013-08-22

"Very satisfied, got my phone in excellent condition.Went out of their way for me to get my phone."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-08-21

"Wirefly is simply amazing! I recommend them to EVERYONE! They could not be more accomodating, helpful, and friendly! I can't wait to order my 2nd line! THANKS WIREFLY!
Maria
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
4/5

2013-08-21

"prices are grate and wirefly has a lot of phones to choice from different carriers, the only low is on the shipping it takes for ever for a phone to be shipped and this is my second experience with wirefly the shipping time is a headache."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
4/5

2013-08-21

"Just got phone and have not used the service yet."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-08-20

"2nd time ordering from WireFly and just as excellent as before. Upgraded my old phone to the HTC-One, and changed my service contract. Phone was $80 less than on the Sprint site. Ordered on Thursday and received on Monday. Followed instructions to activate, and was good to go. Quick, hassle-free experience. Highly Recommended."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
4/5

2013-08-20

"Easy to order and fast shipping, Thanks!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-08-20

"Great price and very helpful customer service staff."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
4/5

2013-08-20

"Everything went fine except...I had 2 lines that could be upgraded. In total I have 3 lines. Well the line that should have been an upgrade wasn't. So sprint said just order the phones and activate it on the one you want when you get it, simple. Well the agent with wirefly tried to switch the lines himself. The call took forever at that point. Then he said he'll call back if any additional info was needed so I wouldn't be held up. Well he never called back. Come to realize later that the phone number he was trying to switch was deactivated. I had to call sprint and have them re activate the old phone. I had just ordered the phone that day and he had activated that number on the new phone. Lastly I have a suggestion. I had to re order that particular phone so now I have 2 in the mail. when going to your site it would be a lot simpler if I could see both my orders. I can see a cancelled order and one of my currents. If I go back to my email then I can hit the link in it for the 2nd order but can't see the 1st. Anyway those were my only problems. When I ordered that 2nd phone for the 2nd time that representative was very good just so you know. Part II..The phone came yesterday again I had problems. Hit activate on Wirefly website and it said I had to call. OK I call a little after 12 and after 4 hours my phone was activated. The representative came and told me at least 10 times to wait his guy will be 2 to 5 min because they couldn't get it. After he said that so many times I told him to just keep me on hold until they were done. When he hung up he said give it 30 min and your phone will be activated. Waited and no, had to call sprint to fix everything that wirefly attempted. Worse phone experience ever. I have a second phone on the way as I ordered them the same day but one was on backorder. I will be calling sprint to activate this one and will be asking someone to waive that activation fee as I did 4hrs of work on it. I do like my phone though...so far."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
4/5

2013-08-20

"So far so good - just received the phone shipment. Too soon to rate Wirefly support resources."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-08-19

"The website is user friendly. The customer service rocks, the representative was very friendly, professional as well as helpful."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-08-19

"great price, great service and no brainer can use!!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A