ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2013-02-17

"Family member recommended the site to me because of free phones. So i find a nice phone and order it. It took only 2 days to receive the phone from FedEx. There was a little trouble with activating - it seemed to be a common problem. The online Representative was more than helpful with activating the phone. Overall i am pleased and would probably use again. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-02-17

"Based on my recent purchase experience with Wirefly, I will forever be a loyal customer. I received my order within the indicated time period. They helped in processing an extra deposit amount needed by Sprint. My wirefly agent is incredibly knowledgeable and thorough. There wasn't a single item that she left out. I am very happy with wirefly's expertise."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
4/5

2013-02-17

"Wirefly offered me the best deal on a new phone. I spent the last two weeks researching phones and plans, perhaps intending to switch carriers after 13 years. Thanks to the offer Wirefly had, I did switch. Still need to transfer my number, so I hope it's not too complicated."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-02-16

"Wire fly is owe some I love ordering from them they are very pleasant to purchase from"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2013-02-14

"This was my most pleasant experience purchasing online. I also find dealing with Wirefly much simpler than my dealings with the wireless carrier's web site."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
3/5

2013-02-14

"I think wirefly has lots of discounts and should have more deals on acessories I think there service reps are polite and my experience was ordinary"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
4/5

2013-02-13

"It was seemless, practically. And the shipping was quick. The hours though, if You get a late shipment in the mail, are not condusive to customer service."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-02-12

"This company is new to me and so far everything has been on point and no problems. I will shop here again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-02-12

"i love the servers i got and the deal i will always get my phone from there they take care of what i ask and need and ship it out and i get it in two day love thank u "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2013-02-11

"I'm at tmobile customer and I wanted to upgrade my smart phone . To get a Galaxy s3 I would have to pay 370 dollars. I went to wirefly.com and got a note 2 and an otter box for less than 350 which is a awesome deal. They also have a great phone insurance plan better than tmobile and at the same price. I would recommend wirefly to anyone great service and great prices. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-02-09

"Very Good Experience. Great Service."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-02-09

"Over all our exprience was very good. Our Customer Service person covered all all the expenses and coverage and anwered all our questions. No hidden charges that we were not aware of.
Very good experience over all.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
4/5

2013-02-08

"I saved approximately $100.00 on my phone by going through Wirefly."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-02-08

"Wirefly was a great experience. I used it to upgrade 2 phone lines on my T-Mobile family plan and it was simple and easy.
What I especially liked was the ability to ship the phones to a different address than T-Mobile billing address.
T-Mobile will only ship to the primary account holders billing address. With my 2 sons out of state at school I would have had to ship them to me and then ship them to the boys.
I also got a better price on the upgrades than with T-Mobile.
I will definitly use you service in the future
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
4/5

2013-02-07

"I like the idea of having a cell phone without signing a contract fro two years."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A