"Fast shipping, product exactly as described. My only problem came w/trying to activate it on a late Sat. afternoon; the sheet that came with the phone said activation experts were available until 5 EST on Sat., but they weren't.
Now activated, and very happy with it."
"I was impressed with the service & products I buy from Wirefly. I will continue to buy from them, and have recommended them to family & friends. This is why: No other outlets, or on-line company prices compare to Wirefly. Love my new phone too. "L" was my customer service representative, and she hit a home run! She knew exactly how to guide me through the prompts which put me at ease. I felt confident my product would arrive as I ordered. All positive feedback here. "
"O was impressed with the service provided.i may do business with them in the future."
"I am very happy with my new phone!!!!! "
"I could not be happier with Wirefly. I ordered the Samsung Galaxy Note with an accessory package and it was delivered in five days. The process was simple and customer support helped me with the transfer of my contacts. I would highly recommend Wirefly to friends and family for their next purchases."
"Quick and easy. Representative was very nice and helpful!"
"Only concern was trying to figure out how to activate"
"Wirefly R.O.C.K.S....! My experience with wirefly was nothing short of incredible. The associate was very helpful and informative about the product and service. A+!"
"everything from wirefly always goes easy I never have a problem with shiping or with the product"
"Excellent!
Very good price and speed of order processing."
"I had ordered from wirefly in the past and it was superior. This last order however was a disaster. I do not know what wirefly has changed over the years, but when placing my order I had selected 2-3 day shipping via fedex. I also spoke with a person at the time of placing my order. i ordered 2 phones and a protective otter case and extended battery for one of the phones. I still have not received the accessories which I found out were shipped via US mail. They show as being delivered, but I have not gotten them. I had contacted wirefly several times regarding my order and after holding for over an hour at times, the CSR hung up on me more than once. I was informed yesterday that my accessories would be reshipped but they cannot provide me with any confirmation that this took place, leaving me to believe that it didn't. My only recourse now is to dispute the charge through my bank. Do not order from WIREFLY.
UPDATE*** I spoke with Kim who has replied to my post here. She researched and fixed the matter and I have now received my accessories. Thank you Kim and Stefan."
"Very positive experience overall. The ordering was easy, clear choices, shipping was fast, tech support was great. I highly recommend Wirefly!!"
"My husband and I were happy to find a good selection of phones on Wirefly. The website was fairly easy to navigate and the prices were lower, in comparison, than other sites we had researched. Once we decided on the phone and purchased it, we were informed of the shipping date and given minute-to-minute alerts on the tracking information as well. My husband is very satisfied with his new phone, and I plan on using the site once I am eligable for an upgrade too. Overall, we had a good experience with Wirefly. Thank You!
Marie"
"this is a very responsibile and caring company that is interested in serving their customers. they seem to care about their customers' needs and strive to provide the very best service possible. the representatives are very helpful and are always intent on serving the customers' needs as well. there are many companies that could improve their customer relations and increase business by following WIREFLYS practices."
"fast checkout, fast shipping, received in time and a nice featured phone does not required data plan (Huawei Summit for T-Mobile)good for smartphone beginners, wifi works great.
Wirefly site actually help me decide this particular (Huawei Summit)phone as I was looking for touch phone for my sister which do not require data plan. this site have a nice filtration to choose products "