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Product & services pricing
3.33/5
Chance of future purchase:
3.31/5
Shipping & packaging:
3.24/5
Customer service:
3.05/5
Return/Replacement policy:
2.83/5

Verified
5/5

2022-03-17

Happy Customer

"Have purchased many watches from WOW and am a satisfied customer. I asked customer service a question about my last purchase and have not received a response yet, (five days ago)"

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Verified
3/5

2022-03-17

Wrong information

"They said 1 to 3 days and it took over a week and I was expecting to get my package because I was taking it with me on a trip to give it to someone so I had to alter my trip until the package came so that was an inconvenience and plus I had to pay more for changing my reservations so that was disappointing the watch was fantastic the person I gave it to loved it all of that was good but in the beginning with the delivery unacceptable and they had to audacity to tell me we ran out of boxes so we couldn't mail it out cuz we didn't have a box then if you can't mail it then why sell it wait till you get your boxes then sell it"

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Verified
5/5

2022-03-15

Great experience

"I have purchased from world of watches multiple times. Always great deals and service!"

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Verified
1/5

2022-03-12

Terrible customer service

"I bought a tester perfume and shipping was delayed by 14 days. No order update was given throughout the process and I needed to constantly call Customer Service to find out what was going on. The non-tester perfume was in stock but cost $20 more. Rather than offer me the in stock perfume, Customer Service was not helpful in finding a solution, instead they told me that all I could do is wait. "

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Verified
3/5

2022-03-11

my gift card,

"well i gave them a gift card for my purchase, and they told me they are having problems with the card? but i used the card again and it worked no problems so?"

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Verified
1/5

2022-03-10

Kept waiting & waiting...

"I ordered my husband a watch for his birthday and also opted for 2-day upgraded shipping. 15 days and 2 phone calls later, with promises of a watch in 2-4 days, both times... still no watch. Very disappointed. My first and last time using this company."

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Verified
1/5

2022-03-09

Never delivered item...

"Never delivered item... one week later after reaching them, they said item was sold out"

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Verified
5/5

2022-03-07

Good watch. Good price

"Easy ordering. Another nice Invicta. Thank you. "

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Verified
5/5

2022-03-07

"Cool selection and sale.
Just EASY!
"

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Verified
5/5

2022-03-06

Seiko 5

"Absolutely in love with my Seiko 5. Watch looked amazing and shipping was quicker than imagine. Would give you guys 10 stars if I could "

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Verified
5/5

2022-03-04

Happy customer

"Very satisfied, on time delivery and watch was even better in person "

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Verified
5/5

2022-03-03

Great prices fast shipping!!

"Great seller with big selections and low prices "

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Verified
4/5

2022-03-02

Dead battery.

"Watch arrived with dead battery & I was told, after a very long time on hold, that they check batteries when watches are rec'd. but not when they are shipped out. At least they were very prompt in issuing a credit when I sent a copy of the invoice for local battery replacement."

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Verified
5/5

2022-03-02

GREAT QUALITY MERCHANDISE AT EXCELLENT PRICING

"Loved my purchase and my shopping experience!"

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Verified
5/5

2022-02-28

"Good prices and excelent service "

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