"Great watches, great selections and values . Can’t say much for their customer service. Hardly ever get a response when I have a question. Perhaps a bit short staffed or whatever may be in these times. Also the processing is a bit slow. With this being said it does not stop me from making purchases with them. They always seem to come through with a bit of patience. "
"No issues, safe, easy to track"
"My second order… speedy delivery and perfect order both times. Half price on both watches compared to other vendors. "
"The representative that helped me was extremely rude. I was explaining to her that I was upset because my package was supposed to be delivered and it never was and USPS was of course giving me the run around saying it was in transit still when it was in my area for 5 days already. The representative was ver dismissive and said that that’s how it went that you guys did your part and that’s how it was. Of course I became agitated and told her her attitude was concerning. She was so rude and unhelpful I asked her to cancel my other order and she said ok done. She is a horrible representative to have as she can not even be nice. She will be cos you many clients and revenue. "
"Fast delivery nice watch!"
"I ordered a watch and paid for 2 day shipping... Never got it, no email, no nothing. I finally cancelled it. Terrible.... "
"There were several things that showed up as red flags when I received the watch:
1. Watch arrived in a box with a Invicta yellow sticker on the box.
2. The watch was not in a Invicta jewelry type box for watches.
3. The watch was wrapped around a small tan pillow. Not bright yellow like real Invicta's.
4. No certificate of authenticity.
5. Watch was very light weight. ( I have a real Invicta and they are heavy watches that are well put together.)
6. Watchband is light weight and clinky.
7. I had a jeweler open the back of the watch and the inside says (made in China)
I contacted customer service and I advised them. They said that they buy directly from the manufacture and anything that would be counterfeit would have come from the manufacture. (What a load of crap) They said that they would refund me my money and sent me a RMA. In reading the RMA information the return was going to cost me $13.50 for me using their shipping. I'm not going to do this. I'll chalk this one up to experience and Never do business with them again. It's a real shame. I purchased from them 2 watches in the past and they were both real and run perfectly. I hope frauding your customers is worth it.
"
"On 30 January I ordered a Invicta watch and payed by credit card. 8 days later, the status of my order was still "processing" and the order wasn't shipped yet (i checked every day the order status on my account on the website).
After contacting the Customer Service (from my account on the website and also by email) the order was finally shipped on the 9th day after purchase; I wasn't offered any explanations concerning the reason for this delay.
I hope I'll receive the item I ordered eventually.
I doubt I'll order from WorldOfWatches.com again anytime soon."
"Order # PW00377767
I purchased an item (Men's DeepQUEST Rubber Black Dial) but till now not ship. And it has been a week. Thank you."
"I excitedly ordered a bottle of perfume from World of Watches. I was a new customer and the site offered me a coupon. Nearly a week later, WofW sent an email to say they were cancelling my order and offering me a $10 coupon on my next order. The same perfume I “bought” is still being offered on the site. No response to my email asking why they cancelled my order. Don’t they know that one jilted customer can do a lot of damage on social media? Not a wise decision on their part."
"Big selection of watches. Cool prices and fast shipping. "
"It’s almost been 2 weeks and my complete order hasn’t even shipped out yet "
"Watch got here quick and I love it!"
"I ordered a perfume, and the shipping tracking shows a label made, then it shows it in transit, and It hasn't moved since then. "
"Quality Swiss made automatic delivered fast to Canada at a fantastic price . Highly recommend WOW "