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Product & services pricing
3.28/5
Chance of future purchase:
3.26/5
Shipping & packaging:
3.20/5
Customer service:
3.06/5
Return/Replacement policy:
2.78/5

Verified
5/5

2021-10-01

Fast delivery, excellent product!

"Fast delivery. Product well packed. The watch exactly as described in the website."

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Verified
5/5

2021-10-01

Thanks

"I love all the choices and the service is great!"


Verified
5/5

2021-10-01

Часы инвикта

"hi,I'm not buying for the first time,everything is fine the order PW00359510 came quickly,got an excellent watch,I'm waiting for another order,thank you"

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Verified
1/5

2021-09-30

Super Slow!

" Ordered 15 days ago and my order status is still in the "processing" phase. Emailed the company twice with no response."

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Verified
5/5

2021-09-29

Great

"Great. Thank you. Watch is ver noce"


Verified
5/5

2021-09-27

Gevril for women

"I bought Gevril's Pearl with diamonds for my girlfriend and she loved it!
On-line order was simple and delivery was quicker than normal.
Will purchase something else in the near future again.
AAA+++
"

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Verified
1/5

2021-09-26

WOW Fails to deliver - Second order, second bad experience

"This is my second time ordering a watch on WOW. Second time when I get an email confirming my order and then silence. No more updates, obviously no delivery, and I noticed that the payment disappeared from my cc statement. No calls, or emails to tell me they don’t have the watch in stock, even though the item showed as in stock on the website. I am thoroughly convinced this website is a complete scam and waste of time. "

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Verified
2/5

2021-09-26

Sent wrong glasses

"Ordered 55 mm and received 57 mm. After reading reviews online and seeing horrible customer service will keep them but never again"

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Verified
4/5

2021-09-26

Satisfied

"Make it faster next, it takes minimum three weeks tiIl I get the ordered product. "

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Verified
2/5

2021-09-25

No updates on my Order…nd it has been weeks nd still haven’t heard from them

"It’s going on three weeks now nd haven’t received any shipping confirmation yet "

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Verified
5/5

2021-09-24

"My item was delivered by USPS with exceptional service. "

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Verified
1/5

2021-09-23

World of Watchout for this company.

"Worst online shopping experience ever. Ordered two watches, one for $5385. Received that one but still waiting for second one. Didn't like the first one so had to return and was charged an 8% restocking fee. So basically they get the watch back to sell again and charge me $430 just for ordering. Plus it cost me another $100 out of pocket to ship back because I had to insure it's value. USPS tracking says it was unable to deliver. This is because they closed shop for awhile. But they still have people purchasing online. The only way they'll give me the credit for the restocking charge is if I order another watch greater than $5385. So when I spoke to the customer service rep I told them which one I would want and asked if they could put it on hold. She said no and then they sold it to someone else. They also do not respond to customer emails and when their number is called it is immediately disconnected. I am opening a claim with Discover card to get my money back. BEWARE!"

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Verified
5/5

2021-09-21

A great transaction!

"A great watch that was as advertised."

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Verified
2/5

2021-09-20

Un happy

"I brought the watch, and it took almost 2 weeks to process and ship it to me. I do not understand what the problem was or why I was not informed. I had to keep calling and leaving messages"

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Verified
5/5

2021-09-17

Excellent service!

"It was very easy to order what I needed. WOW kept me informed as to when I could expect delivery. Item was received in a timely manner."

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