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Product & services pricing
3.30/5
Chance of future purchase:
3.29/5
Shipping & packaging:
3.22/5
Customer service:
3.11/5
Return/Replacement policy:
2.85/5

Verified
5/5

2021-04-23

Great

"Item was as promised. Shipped on time."

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Verified
2/5

2021-04-21

Not great

"The shipping is too slow.
"

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Verified
5/5

2021-04-21

Great! You make excellent work!

"Everything was in time, great work!"


Verified
5/5

2021-04-19

Perfect

"Delivery was quick and the watch was perfect. My husband loves it. "


Verified
3/5

2021-04-18

Delay in shipping and prematurely charging for a back-ordered product.

"Wrong to charge when no product ready."

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Verified
1/5

2021-04-18

DON'T make a mistake!

"Used Amazon Pay for first time and the charge was mistakenly placed on the wrong credit card. I realized it within minutes and reached out to both WOW and Amazon. Both failed miserably. WOW DIDN't even respond for two days. And then it was "too late." Over the years, I have probably ordered 30-40 watches from WOW from $40 to $800. Well, they have now lost a customer!"

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Verified
5/5

2021-04-16

Great Seller

"Great service and a great product. Thanks - I’ll be back again."

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Verified
5/5

2021-04-16

Great watch!!

"Great watch!! Love it A lot "

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Verified
1/5

2021-04-15

Tag Heyer

"Order was canceled by World of Watches"

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Verified
1/5

2021-04-15

Took forever

"Slow boat from china would be faster"


Verified
1/5

2021-04-08

They didn’t fulfill my orders

"Very bad service. Even they haven’t informed me that they are not going to fulfill my order."

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Verified
4/5

2021-04-07

Shines bright like a Diamond

"Love the watch! Opened the box and the watch was sparkling. Can’t wait to sport it. Received the watch exceptionally fast. Great job WOW!"

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Verified
5/5

2021-04-07

Watches & experiences

"The watches are wonderful quality

The USPS ****
SAVE YOUR SELF TIME
Order shipment via FedX
Or UPS
If there is any up charge pay it much better/ faster to receive your products
"

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Verified
1/5

2021-04-06

The worst experience!

"I placed an order for an item that was supposed to be in stock and ready to ship within 2-3 business days. The order was placed 10 days ago and it will not ship until later this week, or so I was told by customer service! Very disappointed with their service and obvious lack of concern for their customers, given that I had to actually call several times to speak to someone after my emails were ignored. This is probably going to be my last purchase at World of Watches. It's really too bad because I was a regular customer and I have bought several hundreds of dollars in watches over the years. I hope someone else has a better experience! The one positive thing out of this is that the customer service agent did refund my expedited shipping fee and was friendly and courteous. However, it took several attempts to finally get through to a customer service agent. I really hope I get my watch because I was very excited about my purchase until this happened!"

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Verified
5/5

2021-04-05

customer service inquiry

"Extremely speedy customer service."

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