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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
1.25/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2015-01-11

"order came quick and correct"


Verified
2/5

2015-01-11

"My order hasn't shipped yet. It's been 8 days since ive ordered and it hasnt shipped! Ridiculous! "


Verified
5/5

2015-01-11

"It was good & quick & simple "


Verified
5/5

2015-01-10

"Such a relaxed and easy shopping experience. Easy to use website and all the products I want at the right price!"


Verified
5/5

2015-01-09

"Very satisfied with the service."


Verified
2/5

2015-01-09

"Great product however horrible customer service. I ordered a soccer jersey for my nephew on Cyber Monday and still have not received the jersey that was supposed to be a Christmas gift (it is now Jan 9th!). After calling a week before x-mad, I was informed product was back ordered and again, have received NO communication about when it will ship. Questioning ever ordering from this site again!! Unhappy to say the least!"

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Likelihood of customers making future purchases
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Verified
5/5

2015-01-08

"very satisfied, loved my products!Thank you"


Verified
2/5

2015-01-07

"Everything was fine but the site did not inform me of the 60$ I had to pay on top of everything because of customs since the items had to be delivered to a different country. The items were supposed to be shipped separately (not sure why) so that would have been 120$ on top of my order. It was easy to cancel the second order though, another positive."


Verified
1/5

2015-01-07

"Do not order from this company, they do not care for the customer.

We ordered a sweatshirt and it was very small. Their website indicated they had the size we hoped would fit in stock. So we filled out the convenient exchange label and sent it back.

Two weeks later I called and they said I should be getting it delivered in the next two days. The next day I receive an email that the return will be credited to my account, when I called to inquire they said that someone was supposed to contact me and say that the size was not in stock. After a long discussion revolving around their lack of communication, it was agreed they would send us back the original product.

One week later I receive an email that I will not receive the original product. We ended up paying $13 in shipping costs for nothing.

They will not be receiving our business again.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2015-01-06

"Very happy with this transaction. Product is great. Will definitely use this vendor again."


Verified
5/5

2015-01-06

"Staff are very helpful went above and beyond to answer all questions and help me out in changing my order"


Verified
4/5

2015-01-06

"My order was delivered but missing an item; contacted via phone and they have states that they are shipping me the missing item."


Verified
5/5

2015-01-06

"I started ordering from World Soccer Shop about a year and a half ago - I love the website, the emails received on deals, new items etc. Delivery of orders has always been prompt and efficient. The quality of the goods is very high. I have never had any issues with any orders. I have only had to call the customer service once and they were polite, courteous and extremlty helpful. I am a very satisfied customer and will continue to shop on WorldSoccerShop.com. "


Verified
5/5

2015-01-06

"Easy to order on website
great selection.
"


Verified
5/5

2015-01-06

"amazing shoes! and ship very quickly! "