"Ordered my jersey back in beginning of marchand sstill have not received it and its the end of may! Very disappointed just because I was hoping to enjoy my jersey for the last games and now I won't be able to unfortunately...."
"WOW! I ordered online on a Saturday & 2 days later I was shocked to see the Courier knocking at my door this morning, being Monday! I am truly stoked with all the purchased items which are of the highest quality & were all wrapped with care! Tumeke WorldSoccerShop.com all the way from New Zealand :-)"
"Order cancelled without any reason neither alert!
It was a birthday present so I'm angry that I was not notified that my present was not arrived.
I won't order on worldSoccerShop.com again.
And I disadvise other people to order on this shop."
"Absolutely terrible service!
Purchased an item that was improperly made - it was impossible to get the shirt even over the head of a 4-year-old child.
Returned the item at a cost of $30 in shipping. Then, after a month of waiting for my replacement, finally contacted them -- only to be told it would be an additional $55 in shipping to receive the replacement item!
Absolutely awful product and terrible service. I will never use this website again."
"I am not happy with the service. I bought a t-shirt for Christmas present. The delivery time mentioned 3 weeks but it took over a month to get here and I was not able to check the status of the order with the tracking number that I got, it didn't work.
When the t-shirt finally got here it is too small, even the size I chose is the one my boyfriend always wears. When I looked at the return policy says 'to return should arrive to our company within 30 days of purchase'"
"I ordered a pair of Arsenal soccer socks and an Arsenal long sleeve T-shirt for my husband's birthday. The ordering process and customer service was no problem. However, when the product came, the shirt looked like someone had thrown bleach all over it. There were white spots all over the back of it. I called customer service and they immediately shipped another one out and I gladly returned the damaged product. Just got the 2nd shipment yesterday and once again my husband was disappointed when he opened the packaged. SAME ISSUE. This time, most of the bleach-looking spots were in the front of the shirt. Do they not have any quality control in your processing department? How do you send something that is so easily observable twice in a row? Very disappointed. I have requested a refund and I hope that request will be processed quickly."
"I received confirmation of my order on 1/25/15 and shipping was 3-7 bus days. It has been almost 4 weeks and I have received no email of how my order is doing and the order has not been delivered."
"Probably the worst shopping website that I have encountered. My order was rejected, when I called they ask me to pay at Western Union!!!!...., I was using a CiTi Prestige Credit Card that has never been rejected by any merchant ever!!!...."
"Ordered a $117 kit and wanted to use free shipping that was advertised on the homepage but it would not allow it. I called customer service but they would not honor it. Not happy with customer service, have been a customer for years."
"hello,
i have make an order since January 13 and not receive it yet. here is a summary of my order
Order Summary:
Bill To: Ship To:
Biram Ndour
3733
2255 Rue De LuniversitÉ
QuÉbec Qc, CANADA G1V0A7
Biram Ndour
3733
2255 Rue De LuniversitÉ
QuÉbec Qc, CANADA G1V0A7
Item # Description Qty Price
66256..XL BARCELONA S/S HOME JERSEY 14/15
(customized item) 1 $105.98
The above item is temporarily out of stock. It will be shipped as soon as it becomes available.
i want to know the reasons of this late on delivery as soon as possible or just give me back my money i will go somewhere else. thanks!"
"This is absolutely the worst shopping experience I've had yet online. I ordered several things that were in-stock for my son's birthday. it was supposed to take 3-7 working days. 8 working days later and there was no delivery and the status is blank.
You guys need to get your acts together and be professionals."
"Great site that always has what I am looking for. They could ship a little faster though."
"I bought a shoe and other stuff about Arsenal. Everything is perfect perfect perfect perfect!!!!!!!!!! I love this website and I would like share this web with my friends, pretty nice for soccer fans!"
"In early December I ordered a custom jersey for my nephew for Christmas. Wasn't informed that it was backordered when I placed the order. After a couple of weeks, I checked and the website said it would arrive in the middle of January. So once I received it I asked to return it - since Christmas was OVER and I'd already gotten him another gift. They won't take it back since it's customized, bla, bla, bla. Dissatisfied customer, won't shop here again."
"I haven't received my order yet and it has been about 6 weeks since I placed it."