"I've been a customer before, but probably never again. I appreciate and love what you do, but your team is trying to charge me an extra $450 for my order because they did not actually put the internal message on (which is on the receipt FYI). Great products (I hope), but awful service this time around and I will be looking elsewhere for getting bands for our event in June (and 4 events or more every year there after).
****UPDATED REVIEW****
Soon after the order was being made, senior executives there contacted me and remedied the misunderstanding and apologized for the communication breakdown. They finished the order at the price that was expected and we look forward to the bands at our conference.
"
"I had double ordered by mistake and when I called they worked with me to clear up the problem quickly and make adjustments in my order. Very friendly and got back to me when they found additional problems without me asking. "
"Very fast and exactly what I ordered"
"Couldn't believe how fast my order arrived!"
"This is the third time I have used them. The website is very easy to follow and the speed of delivery is great.
I will use them again."
"The site was user friendly & quick to complete order!"
"Fast ,friendly and professional service! My order was a repeat order."
"Product arrived sooner than I expected and were exactly what I wanted! Plus, they threw in freebies! Will definitely order again. Thanks so much!"
"The ease of ordering was awesome and they give you 100 free wristbands - love them!! Will tell everyone about them.
"
"GREAT JOB ONCE AGAIN !!! FAST SHIPPING,
"
"Super dissatisfied that our wed site ( the internal message) is not even visible, we paid an addition $200 and you cannot even see it. That's so upsetting. You should specify that the internal message if the same color of wrist band. So angry and disappointed. "
"I got an email alerting me that the color I chose for the font won't be seen with the band color.
I had the opportunity to switch colors and am very happy with the final result. "
"We order from Wrist-Band.com every year for our school's annual Track & Field Day. The order is always on time and perfect made. So far, we haven't found ONE wristband that was broken, misprinted, or missing. As long as we have this event, Wrist-Band.com will have our business!"
"Very satisfied with product, price, and delivery on schedule."
"Timely delivery, variety of colors and fonts"
A rep from Wrist-band.com, wrist-band, has responded:
“Dear customer,
appreciate your feedback and looking forward to serve you again.
Please try our new launched hot selling product - Temporary tattoos - http://www.wrist-band.com/tattoos-order.php
Please call our 24 hours helpline no :1-877-536-8500 or contact us on our live chat so our sales experts canassist you in placing the order!!”