"Customer service has been amazing throughout my purchase and made it very smooth even when i was in doubt or having trouble with my order. The laptop came in good working order and i have no complaints so far on the build quality. Even added on replacing the thermal pasting and upgraded the wifi card days after purchasing the laptop. Shipping was quick and fast, much faster then i had expected. "
"3rd time purchasing from XOTIC pc. No issues whatsover"
"Great customer service. Wish they would refine the online update system to function better but the customer service is top notch"
"I havnt gotten my PC yet but ive heard great things. The website was easy to work through and the PCS had detailed descriptions. "
"The service I received was really good so far and held my expectations. 10/10 would recommend "
"It was honestly pain free and the item arrived faster than anticipated"
"Best experience you can ask 100% recommend, this is the second time bought it here!!!!"
"My website experience was awesome! The details and the many options to build your own PC is amazing. Also, the chat option is so convenient and ready to support. I just ordered my very first PC (excited!). Thank you for keeping in touch and I can’t wait to see the build once finished! "
"Their website and customer service helped me pick out the parts I needed for my custom PC that will suite my studio and gamer needs! I highly recommend their services. Can't wait to get my PC."
"It was a great experience and the website and the communication has been great"
"I haven’t had this type of support in forever. I reached out twice and both times they were very respectful and caring. I’ve never experienced this type of customer service. I reccommend XoticPC 100%"
"I’ve ordered a few laptops from xoticpc and some were special builds. I took a chance on xoticpc and they delivered a great service not just with the build but tech support as well. I’m currently getting my new laptop built and it will be probably one of my last purchases as I average 8-10 years on laptops. "
"This pc looked absolutely beautiful and for a great price plus a few free things!! Gotta love that! We are so excited to receive our order!"
"Ever since my friend told me about Xotic PC and that I can get a laptop that I get to custom built; I've always bought one from Xotic PC. They are durable, they are well made, they last longer than other laptops I've had in the past before buying them from Xotic PC. The main thing i do is I always pay extra for the copper cooling system!! nothing kills computer faster than heat. Its worth buying the upgrade. On average, my Xotic PC works for over 5yrs before I have to get a new one. "
"Ordering was simple. I enjoyed building my laptop, waiting to get it now. "
"Great selection, tons of options and customizations. Great variety and the customer service is awesome. "