ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.47/5
Chance of future purchase:
4.39/5
Shipping & packaging:
4.17/5
Customer service:
4.39/5
Return/Replacement policy:
4.50/5
Featured Review



Verified
5/5

2024-10-11

Excellent Service

"From navigating the website, choosing my PC, all the way to delivery, this experience has been great. I'd recommend Xotic PC to anyone"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-10-01

Amazing first experience

"What an amazing first experience buying a pc there was a problem with my shipping address not being validate I spoke to a gentleman and told me he would contact the warehouse and get it fixed I thought it would delay shipping it didn't it still arrived the day as promised!!!! Great customer service!!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-10-06

Great Service

"The process was quick and easy. Everything was broken down in a way that a beginner could figure everything out. Plus customer service is wonderful. I’ve recommended a few friends to order here."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-10-05

Amazing!

"Was easily able to customize my computer. Plus customer service chat was top notch!"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2024-10-04

My first PC experience

"This is the first time that I have ever purchased a PC or gaming laptop. I have always been a console player up until now. Given my work life, I don't have the ability to play consoles anymore so I wanted to get myself a gaming laptop. However I had no knowledge of what to look for or what to buy. The customer service team was very helpful and their site was so easy to navigate for to find the ideal laptop for a good price! Thank you to the team I look forward to gaming out on my new system!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-10-03

Was easy to compare

"I quickly customized multiple PCs and compared them and made sure I had an option that included everything I was looking for before purchasing one. I've already been contacted by an expert to make sure I have everything I want and need"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-10-01

Easy process

"Easy process for ordering! Excited for new laptop!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-09-30

Excellent products

"Excellent products and service. Keep it coming. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
3/5

2024-09-28

No information on my order

"Been a full week no infomation on my order currently so i can't give any thing besides this ive seen and heard only good things but my expirence hasn't been good"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-09-27

Easy!

"Great experience and easy to upgrade. "


Verified
5/5

2024-09-27

Easy Build Experience

"I've bought three laptops from XOTICPC before, and each was very easy to navigate the site and make custom changes. This time was no different and I was able to configure my order exactly the way I wanted. The bonus items for a custom order are also nice additions."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2024-09-25

Easy and fast

"I was looking for a new rig after getting back from military training and the process to build a laptop was quick and easy with alot of different payment options. The ability to adjust additional items or upgrades was smooth and the check out process was fast. Can't wait to get my laptop in to give it a whirl."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-09-25

Great Experience!

"I hope to keep working with XOTIC PC for years to come!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
4/5

2024-09-24

Great selection of parts, minus small inconvenience

"Great selection of parts for each system you can browse through. Attention to detail is greatly appreciated. Only small inconvenience is that I live in Canada, and expected the cost of purchase would convert to my currency, instead I had to calculate the proper cost."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2024-09-24

Excited

"I think your company is great great service and kickass computers what more can you ask for thanks "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges