"Customer service has been amazing throughout my purchase and made it very smooth even when i was in doubt or having trouble with my order. The laptop came in good working order and i have no complaints so far on the build quality. Even added on replacing the thermal pasting and upgraded the wifi card days after purchasing the laptop. Shipping was quick and fast, much faster then i had expected. "
"Yet to receive my MSI Gaming laptop but very happy with customer service and the ease of the website. The one thing holding you back from 5 stars is currency.
I wish there was a "usd" tag next to the prices ($2500usd for example) Coming from Australia it was a surprise to see more money leave the bank than expected.
Other than that awesome work guys keep it up! I'll be ordering another laptop in the next few months! "
"The customer service I've gotten was very supportive"
"Very well organized website! Shipping is a little long compared to other companies but other then that I would recommend!!"
"Was very easy to spec what I needed for my son entering his senior year and soon to be college. Easy purchase with many payment options and reasonable rates. Good customer service. Can't say anything negative about your company. Nice job"
"Talked with 2 different sales people, both of which were very professional, knowledgeable, super helpful and a blast to talk to. In a time where it is impossible to buy a gaming PC this was the only place I could do it. love the opportunity to modify a laptop, which is extremely rare.
Haven't gotten my order yet. Hope it is as great as everything else."
"My only complaint is that when I asked the support agents about a student discount, or any discount coupons or anything they said none were available. Money can be tight so the access to a coupon code for free shipping would have helped a lot!"
"The commitment to deliver on time has been excellent. everything has arrived very well and packed with great care. The price is the best on the market. Thank you very much for everything ❤️"
"Haven't yet received my new laptop but I'm looking forward to it!! Have waited two years to finally get one and decided I would go though Xotic and so far my experience has been amazing! I love the personalized email they send you! Nice touch! "
"The option menu to add to your build was simple. Checkout process was quick. My son is excited to receive this. "
"I have just placed my order with xotic and so far so good. The site was easy to use and I was actually able to customize my laptop (which I wasn't able to do on some competing sites). I received an email from the owner welcoming me which was nice. I checked out the status and saw I was eligible for a free product since it was my first purchase and they retroactively applied it without hassle.
I have high confidence in the computer I will receive from them."
"If you're just wanting a stock computer with no upgrades, you don't have to figure out what goes in each one. They're already selected. It's only when you want to customize it that you will have to make selections. "
"We purchased a new gaming laptop from Xotic and the experience was great! The build and shipping time was phenomenal. We will definitely use them again!"
"It was very easy to find what I was looking for. The checkout was fast and the customer service was very dedicated."
"Xotic PC has a great selection of Custom PCs and Laptops. They were great to work with and provided prompt and detailed answers to all my questions. They were competitive on all components and provided professional installation and testing services. They also offer several methods of payment to suit all situations. I will definitely do business with them again when I need (want) my next custom laptop."
"Everyone is amazing, and the people that work there are "