"Customer service has been amazing throughout my purchase and made it very smooth even when i was in doubt or having trouble with my order. The laptop came in good working order and i have no complaints so far on the build quality. Even added on replacing the thermal pasting and upgraded the wifi card days after purchasing the laptop. Shipping was quick and fast, much faster then i had expected. "
"Still in the process of my purchase. Placed a pre-order for a MSI GE66 Dragonshield. ETA was mid-August and now has shifted into September. I do not hold this against Xotic PC as they have no control over when their allotment is delivered to them. So far they have been very responsive on their chat and communicating via email regarding the order I placed just a short while ago. Will update my review once I receive my order. Thanks."
"So I'd like to start by saying I never ever leave reviews. But with my customer service experience I just felt I had to. So I spent the last few months going back and forth on which laptop I should buy. But had them narrowed down to just a couple. After doing my research I went to bestbuy to make my purchase. But nothing against them I left there with more questions then when I first started. I reached out to Facebook for help. And that's when someone told me about Xotic pc. I was so worried when I called that I was gonna be a burden or they were gonna sell me some unnecessary stuff. But in fact it was opposite. The guy was extremely knowledgeable and it felt like talking to an old friend. Not once did he try to sell me anything I didn't want or need. In fact he saved me some money. I'm a first time pc buyer. But after my experience I'm already saving up for a desk top.
And you better believe I wouldn't buy from anyone else. Hands down one of the best shopping experiences I've ever had. I would rate them 10/10 and would highly recommend them to friends and family."
"This is my 3rd laptop from XoticPC. You can’t go wrong ordering yours here. "
"I was so impressed with the customer service, communication and performance of the laptop I bought, I bought another Laptop just like it for my wife."
"I’ve never had a company follow up with me and care this much. Love XoticPC!"
"I had requested recommendations and they were received. I called to clarify some of the specs and the representative was very knowledgeable and helpful. Ordering placement was very easy. Just an exceptional experience. "
"Everything about my experience was good other then still waiting to find out if and how much the military discount is that I attempted to apply to my order. I have emailed and still haven’t heard anything back. "
"I was chomping at the bit for the 15 days it took to receive my laptop, but it was definitely worth the wait. I am very pleased with the overall experience! If you haven't tried Xotic PC, then you are missing out. Wonderful service. "
"It was ez to order the things items just need more info mostly for new people who don’t understand what certain parts do that maybe negatively or positively affect their build."
"The process was very easy, multiple options and even without the rush build my desktop is moving thru the steps at a great time frame. Super impressed will update once have the system"
"I'm glad you guys ship APO. I am deployed to the middle east and need some entertainment in my downtime! Looking forward to a dope laptop showing up!"
"Easy to choose a product great service"
"Great service with the staff and very helpfull"
"I have to wait for the item to ship but ordering the PC was effortless. I've ordered from XoticPC before and they shipped exactly what I ordered and was very pleased with the laptop! Thank you!"
"Well, I need to updated my old laptop so I can play games with better graphics and smoothly. It’s pricey, but I’m happy to go with MSI. It has everything I need. You won’t disappointed."