"Customer service has been amazing throughout my purchase and made it very smooth even when i was in doubt or having trouble with my order. The laptop came in good working order and i have no complaints so far on the build quality. Even added on replacing the thermal pasting and upgraded the wifi card days after purchasing the laptop. Shipping was quick and fast, much faster then i had expected. "
"Did some research and came across this laptop. I needed a good laptop for my classes and was looking for one that would be fast and beneficial for my anatomy programs to study from. I love the RGB mousepad as well, very quick and easy to use!
Thank you!!!"
"I had a question about a gaming laptop and it was answered promptly online. It helped confirm my decision to purchase one if their gaming laptops."
"This will be my second purchase from XoticPC. The builds are quality and their customer service is responsive and helpful."
"Great experience and fast service."
"The order process went smoothly, though due to shortages in the supply chain the actual computer itself is still in limbo."
"Very smooth helpful set up"
"The website is fresh, flexible and responsive. And the response time from sales support can't get any better, got answered on Sunday, so you can imagine"
"It was good. It’s just taking a long time to ship"
"This is the best way to order a computer that you can customize it the way you want instead of whatever comes in the box from other stores."
"It said 10-15 days but it's coming on Tuesday which is less than a week away! I'm impressed."
"So I emailed a few questions and I received prompt replies. I wanted a high performance laptop for my son for Architecture for college relatively fast. I was told what was on hand and what to purchase based on the specs I gave. Now we wait. Thus far the experience was very good."
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However I just bought the laptop last year and the keyboard is already broken several keys no longer work forcing me to use an external which is very inconvenient for me especially when I do not own a desk, use a lapdesk, and I paid $1100 or more for this laptop for gaming..."
"Awesome service. Quick response to questions regarding my order. Excellent customer service. "
"Ordering was easy and the product choices were great. The website was very helpful. "
"Overall great experience. Sent a message regarding pre-order status of all computers and received a quick response. Purchase was easy and had multiple options for payment and/or financing. Just waiting for delivery now…."