ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.47/5
Chance of future purchase:
4.39/5
Shipping & packaging:
4.18/5
Customer service:
4.39/5
Return/Replacement policy:
4.45/5
Featured Review


Verified
5/5

2021-07-09

Felt safe buying from them

"I was skeptical to buy a rebuilt pc online. These guys made it easy with their warranty and customer service record. Had I built the pc myself, the only person I could turn to was myself lol Highly recommend XoticPC!"


Verified
5/5

2021-07-09

Great Experience

"It was effortless to find the laptop I've looking. All this time, I have been looking in the wrong place. Glad I found this site."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2021-07-07

Laptop

"It was great experience. Will buy again"


Verified
5/5

2021-07-08

So far so good!

"I really like the service I have received so far. I have not yet received my order, but have ordered these computers in the past and have never had a problem."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2021-07-07

Great

"Great so far. But I still haven’t received my product it’s still being made. Can’t wait for it to get here and try it out!"


Verified
5/5

2021-07-07

Excellent customer service so far.

"So far so good. I liked the website, and how easy it was to customize my MSI Raider laptop. Too early to tell regarding that computer as it is still being built. However, I have already dealt with customer service regarding an issue I had with my address being incorrect (due to my mis-typing it) and every went well. Can't wait for my new "toy" to arrive. :)"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2021-07-07

Competitive Pricing and High Quality

"Xoticpc.com was very easy to use, customize a laptop and understand the specifications when selecting desired components. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2021-07-07

Excellent service online!

"When I found xotic I was so excited to find quality gaming pc equipment and laptops that were able to be financed! Or they give the option for quad pay (splitting your payment up into four payments without any interest). Incredibly convenient and I got my shipping notification the next day. Thank you!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2021-07-07

Great price for great gear.

"Been a great experience. Will be a return customer definitely."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2021-07-05

Awesome experience

"The whole experience from start to finish was beyond expectation. Excellent selection from an user-friendly setup. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2021-07-05

Nice after-sales service and friendly attitude

"This is my first time to purchase laptop on Xotic PC website, they provided lots of customization parts to improve my laptop gaming experience. The staff also willing to answer question with prompt reply through email, I strongly recommend gamers purchase upgraded laptop on Xotic PC."


Verified
5/5

2021-07-04

Easy customizable laptops! Great prices!

"I was looking for a gaming laptop/ work laptop and I got more than I was looking for:) I’m super excited "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2021-07-03

"Monthly Sweepstakes"

"Just writing this review so I can get entered into their "monthly contest." Not that it really matters or if I'm ever gonna win it. lol! Their website is hard to browse through, there's so many misleading price ranges especially the "optimim" series which has a $700 price but when you click it, all of them says anywhere close to $1000 systems. Also when you start customizing your PC, it's easy to miss the options to add peripherals such as mouse, keyboards and monitors. Overall their website need to be update and make it look more user friendly and flowing. Thanks anyway!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2021-07-03

Love Xotic PC

"Xotic has the best site of any PC builder / Reseller. And I have used a lot of them. As always, I am very satisfied!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2021-07-02

Excellent support

"I had an inconvenience and questions with my shipping, but at the end they were all solved by the fast and diligent support team."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges