"Xoxide.com....where do I begin.
I ordered the new BigWater 745 CL-W0076 water cooling kit from them alongside their Xoxide X-Purity LCD Edition case. Shipping wasn't as good as other companies like Newegg, simply because I'm located in CA, and so is Newegg, but Xoxide is location in PA. However, I was satisfied because my orders arrived without any damages....or at least until I opened my case.
When I opened the box to examine my new case, I noticed a bunch of small scratches on the exterior and the LCD screen. Then I opened the side of the case to find screws laying around inside and one of the cd covers broken. Surely someone had used this case before me. I then went to the customer support section of thier website, only to find that I would have to pay for the shipping to return the already damaged case to their warehouse in PA, and wait about 10 days for them to refund my money back to my credit card.
Overall, Xoxide.com has a chance of giving someone a used product. This is why I am giving them a low rating."
"Thid is my latest of many many orders. all have come on time and complete. All products that I have used have worked as promised.I would like to see a store number for customer service thta is easy to find on the web site as with all products sometime you need a little extra advice on how it installls or works. I called once and did get thru and the question was answered but getting the number to call I cannot remember how i got it. This is a A1 company in my mind."
"I purchased a cpu heatsink for my processor and was so impressed with their product and service that I decided to order a cooler for my video card as well. An excellent company that I will buy from again. A+"
"Awesome site. I have bought a case, power supply, and a fan from xoxide. All were in perfect condition. Came well packaged. I was impressed the most with the case. After making the purchase I had some doubts because it was only $30. It came and I am very happy with the quality if it. Will recommend xoxide. Will buy again. "
"Very confident at first after reading Resellerratings.com comments. I later found that i was right. Ordered a Thermaltake Bigwater SE, and it was shipped next day and better yet... i got it in the mail in about 2 days. Packaging was done well, packaged fully to the top in packing peanuts. They have a rewards program that i just signed up for, and its easy to make points to save even more money for the next purchase. They constantly have deals running. My favorite thing about this last purchase, was the level of support i got throughout. From the moment i bought it, i got a confirmation email. Then another confirmation email after they shipped it, with the tracking number so i could follow closely to see how it went. And they don't just send you the tracking number to a electronically notified number, where people do that, then actually ship a couple days later. Xoxide actually ships within 24 hours. I just cant be anymore happier, thats what got me here raving. There is no downside, excellent customer support as well. prompt email reply."
"An excellent online merchant for computer enthusiasts. Items are always in stock as shown on website; items ordered are shipped promptly and packed very well. This is one of my top online computer merchanants...Highly Recommended! "
"I had no problems whatsoever with my order! Fast service, Great prices, Great product. Who could ask for more? I would certainly buy from Xoxide.com again. A+"
"great company. good prices, and some items that aren't readily available in any local stores. nifty stuff for gamers and modders."
"Xoxide is great. Shipping was via UPS and they're pretty fast, I'd order from them anytime for any PC Cooling and Lighting needs. Their prices are really good and can't be beaten by many retailers. "
"I got two things from them, paid for standard shipping ordered on the 30th, and recieved it on the 31st.
Fast shipping, great prices, but I think that a larger selection would help them a lot."
"Ordering was simple and Fast. They were very courteous. Order was shipped promptly and arrived as ordered and in great condition. Best prices for the product I was looking for"
"Item Arrived quicker than expected. Very good prices."
"ordered a light kit and the Func Archetype 1030 MBA. It was one of the few places that offered the mousing surface and had the lowest price. It shipped and got to me the next day! They also have the most number of lightkit combos (I wanted a blue and UV combo)"
"I never bought from them before, but found the things i needed that were hard to find, plus they had great prices. Had a little problem w/ info (tracking, ship method, etc) but from experience. even getting one at all is good. they promptly sent me another email w/ the info i needed. Great store great prices"
"I never used Xoxide.com before but I have heard a lot of good things about them. After looking at every possible online site I found that they had the cheapest prices and also everything I needed. I placed an order for a pair of 5.1 surround sound headphones and microphone attachment which I couldn't find anywhere on 1-21-06. Since it was a weekend it wouldn't ship till Monday 1-23-06 which I was fine with. I had ground shipping on it and can't believe that i already recieved them today Tuesday 1-24-06. I would definitely buy from them again, they had cheap prices and great service."