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Verified
5/5

2004-09-23

"I was very pleased with my experience at xoxide.com. They had a great selection and great prices and the order was shipped very prompltly. I will gladly order from them again."

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Overall quality of the company
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Verified
5/5

2004-09-23

" They had a good selection, excellent prices. ordered my stuff on a tuesday and got it on a friday. I'm pleased and will order from them again."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Overall technical support
N/A
Being easy to reach
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Making decisions on their own
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Overall web site
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Web site being easy to use

Verified
5/5

2004-09-23

"Bought a fan controller for my son's clone computer, followed a week later by connector adapters to connect fans to the controller. Performance on both orders was flawless...the user experience was very good; order was processed promptly, and pulled for delivery next day; online tracking of the shipment via ground transportation was managed extremely well, and delivery was on time and in good shape. Overall, the experience was one of the best I have ever had online (and I have had some pretty bad ones at other sites!!)."

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Is consumer focused

Verified
4/5

2004-09-23

"From my experience this is the only store with a wide variety of mods and best selection. I purchased a plasma ball plus several other items to make it look like an alien ripped the side and exposed the reactor. I wish I could post the photo.
p4 3.4Gh ExEdition 200Gb raid 0 6800ultra oc
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Overall technical support
N/A
Making decisions on their own
N/A
Resolving problems
N/A
Being easy to reach
N/A
Being knowledgeable
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Overall web site
Speed of web site
Web site being easy to use
Web site reliability

Verified
5/5

2004-09-22

"I, overall, was VERY pleased with the amount of service and the quality of it from xoxide.com. They answered my questions quickly and efficiently, and their prices are astonishing! I would largely recommend them to anyone that wants very high quality parts and service, at a low price. I will definitely be buying my computer accessories from them in the future!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Overall technical support
N/A
Being trustworthy
N/A
Resolving problems
N/A
Making decisions on their own
N/A
Being easy to reach
N/A
Being knowledgeable
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Overall customer service
Customer service being knowledgeable
Customer service resolving problems
Customer service being trustworthy
Customer service being easy to reach
Customer service making decisions on their own
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

Verified
5/5

2004-09-22

"This is my 3rd order with Xoxide and Ive never had a problem with them. everything always ships quickly too."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Overall technical support
N/A
Being knowledgeable
N/A
Resolving problems
N/A
Making decisions on their own
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Being trustworthy
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Being easy to reach
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Overall web site
Web site being easy to use
Web site reliability
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Verified
1/5

2004-09-22

"Simple order of only 4 items.
They DIDN'T Ship one of the items.
They did rectify the problem the next day by shipping the item out; but still... why couldn't they get it shipped out correctly.

The quality of some of their products is questionable at best... the 20pin ATX Molex remover was only able to remove 10 or so pins before it broke. No; it wasn't my use of the product... just crappy material.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Overall technical support
N/A
Being trustworthy
N/A
Being knowledgeable
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Making decisions on their own
N/A
Being easy to reach
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Resolving problems
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Overall customer service
Customer service being knowledgeable
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Customer service making decisions on their own
Customer service being easy to reach
Customer service being trustworthy
Customer service resolving problems
Product Returns/Refunds/Exchanges
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

Verified
5/5

2004-09-21

"these guys rock..
they pack everything nicely
even though it was ground shipping from xoxide to sf it got here so darn fast. ordered tuesday night they shipped it on thursday and got here on monday from east cost to west.
Excellent..BTW dont buy from Buyxg.com
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is committed to quality products and services
Is easy to do business with

Verified
5/5

2004-09-20

"Ordered an Onyx Vantec Nexstar3 enclosure. E-mailed CS about availability and was quickly e-mailed back by their CS rep. My order was put on hold because of a mix up with my billing information, but I was notified FIVE MINUTES after I placed my order. After the mix up was sorted out the order was processed with the professionalism I've come to expect from Xoxide. The shipping was great, the packaging was great, the CS was great, this company is great. This is the 3rd time I've ordered from Xoxide and it certainly will not be my last. Xoxide knows how to do business, and they do a spectacular job."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Overall technical support
N/A
Being knowledgeable
N/A
Being trustworthy
N/A
Making decisions on their own
N/A
Being easy to reach
N/A
Resolving problems
N/A
Overall customer service
Customer service being easy to reach
Customer service making decisions on their own
Customer service being knowledgeable
Customer service resolving problems
Customer service being trustworthy
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

Verified
5/5

2004-09-16

"This is my second purchase from Xoxide, no problems and I got exactly what I ordered and got it fast."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
N/A
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Overall technical support
N/A
Being easy to reach
N/A
Making decisions on their own
N/A
Resolving problems
N/A
Being trustworthy
N/A
Being knowledgeable
N/A
Overall customer service
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Overall web site
Web site reliability
Speed of web site
Web site being easy to use

Verified
5/5

2004-09-15

"Great service, purchased two ccfl, decal, and mouse for a very low price, fast shipping, made my day when I got my package. Packed nicely, decal on the bottom flat, ccfl(2) together wrapped in alot of bubble wrap, and mouse next to then holding down the decal. Nice prices too, found some of the cheapest prices for name brand modding parts, would highly reccomend you drop by and check it out, you will not regret it. Also one of thee best rewards program, also got to love those crazy low prices on x-hour on Sunday nights! Keep up the great work guys!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Overall technical support
N/A
Making decisions on their own
N/A
Being knowledgeable
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Being easy to reach
N/A
Being trustworthy
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Resolving problems
N/A
Overall customer service
Customer service being easy to reach
Customer service being trustworthy
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Customer service making decisions on their own
Customer service being knowledgeable
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Web site reliability
Speed of web site
Web site being easy to use

Verified
5/5

2004-09-15

"Outstanding vendor!! Quick order & shipment processing and good information concerning order status. Will gladly do business with Xoxide again!!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Overall technical support
N/A
Being trustworthy
N/A
Resolving problems
N/A
Making decisions on their own
N/A
Being knowledgeable
N/A
Being easy to reach
N/A
Overall customer service
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Customer service being easy to reach
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Customer service making decisions on their own
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Overall web site
Speed of web site
Web site reliability
Web site being easy to use

Verified
5/5

2004-09-15

"What can I say?! Another outstanding order from Xoxide. These guys are the pros. Excellent shipping, informative site, everything you need to know is given to you right out front, and if for some reason you need some customer support, getting in touch with them has never been easier!

So with a respectable site, informative staff, unbeatable prices, and great shipping qualities - What are you waiting for?
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Overall technical support
Being trustworthy
Making decisions on their own
Resolving problems
Being knowledgeable
Being easy to reach
Overall customer service
Customer service making decisions on their own
Customer service being trustworthy
Customer service resolving problems
Customer service being knowledgeable
Customer service being easy to reach
Product Returns/Refunds/Exchanges
N/A
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

Verified
5/5

2004-09-12

"I am always impressed with the selection which is updated often, and they are always very easy to deal with. Xoxide continues to be my first choice for my computer customization needs."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Overall technical support
N/A
Being trustworthy
Being easy to reach
Making decisions on their own
Being knowledgeable
Resolving problems
Overall customer service
N/A
Customer service resolving problems
Customer service being trustworthy
Customer service making decisions on their own
Customer service being knowledgeable
Customer service being easy to reach
Product Returns/Refunds/Exchanges
N/A
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

Verified
5/5

2004-09-10

"I have been a customer at Xoxide.com for about 18 months now and have always been impressed with selection, price and service. Only once did I have a bit of a problem, which they resolved quickly and more effectivly than most of the local stores I shop at. I have recommended them to all my friends, family & even strangers I talk about computers to.
A really GREAT shop!!

-Jon-
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Overall technical support
N/A
Making decisions on their own
N/A
Being knowledgeable
N/A
Being trustworthy
N/A
Resolving problems
N/A
Being easy to reach
N/A
Overall customer service
Customer service making decisions on their own
Customer service being knowledgeable
Customer service resolving problems
Customer service being trustworthy
Customer service being easy to reach
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site being easy to use
Speed of web site
Web site reliability