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Verified
5/5

2004-09-09

"This is my third order from these guys and i think they have the best customer service. Every time i deal with Xoxide they treat me great i ordered a opticl mouse from them it didnt work i contacted them and within the hour they told me that one was on its way and i could keep the broken one. Damn I love Xoxide."

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Verified
5/5

2004-09-07

"Ordered when they had a great sale on some fans and grills and I was not dissappointed. I messed up my order the first time, so I called them up and they changed it for me with no trouble at all. Definitely going to buy from them again."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Overall technical support
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Overall web site
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Verified
5/5

2004-09-07

"I like the selection of computer modding products that Xoxide.com carries. Some of the items are cheaper from here than they are on competitor's websites such as frozencpu.com. That's one of the reasons that I ordered from Xoxide. The ordering process went smoothly. It took a little longer than expected for them to ship my order, but they are busy, which is a good thing. I placed my order late Monday night, and recieved my order Saturday morning via USPS. All of the things I ordered were delivered without any damage. I will definatly order from Xoxide again."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Overall technical support
Making decisions on their own
Resolving problems
Being easy to reach
Being knowledgeable
Being trustworthy
Overall customer service
N/A
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Verified
5/5

2004-09-07

"Great website. No problems with ordering or shipping. Website well put together and easy to navigate through. Ordered things from other websites with many problems. No problems with these guys. Sent what I ordered and where i wanted it sent. I ordered from these guys before and I will continue to do so. Great detailed info on their products. If these guys got what youre looking for, definetly get it from them."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Overall technical support
Being knowledgeable
Resolving problems
Making decisions on their own
Being trustworthy
Being easy to reach
Overall customer service
Customer service making decisions on their own
Customer service being trustworthy
Customer service being knowledgeable
Customer service resolving problems
Customer service being easy to reach
Product Returns/Refunds/Exchanges
N/A
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

Verified
5/5

2004-09-07

"This company always works fast and effieicently. Standard shipping had my item here in 2 days from the time I ordered. 5 Stars."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Overall technical support
N/A
Making decisions on their own
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Being knowledgeable
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Resolving problems
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Being trustworthy
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Overall customer service
Customer service being easy to reach
Customer service being knowledgeable
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Overall web site
Speed of web site
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Verified
5/5

2004-09-07

"fast shipping great prices will use again
also check out there x-hour (www.xoxide.com for details) all the huge gamers are talkin bout xoxid's x-hour
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Overall technical support
N/A
Being easy to reach
Making decisions on their own
Being knowledgeable
Resolving problems
Being trustworthy
Overall customer service
Customer service making decisions on their own
Customer service resolving problems
Customer service being easy to reach
Customer service being trustworthy
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

Verified
5/5

2004-09-07

"I had an excellent first time shopping experience with Xoxide. Easy to find what you want (at a great price too). Easy to check out and fast shipping. What more could you ask for?"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Overall technical support
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Verified
5/5

2004-09-06

"Easy to navigate the site. They had what I needed. The price was better than anyone else and it arrived in 3 days.
I'll buy from them again.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Overall technical support
N/A
Being easy to reach
N/A
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Being knowledgeable
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Making decisions on their own
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Verified
5/5

2004-09-06

"Great company! They are polite, have great products, and great service! Even though they're across the nation from me, the delivery was quick and reliable, and they had me in it through every step! I wasn't out of the loop for one second! A++++!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
N/A
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
N/A
Ease of checking order status
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
N/A
Delivering products damage free
Overall technical support
N/A
Being knowledgeable
N/A
Making decisions on their own
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Being trustworthy
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Resolving problems
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Verified
5/5

2004-09-05

"Outstanding customer service, they sent a wrong item and had a replacement out the next day at no cost to me......even told me to keep the wrong item. I highly recomend them I have placed three large orders with them and have been very happy. I will continue to use them. I can't say enough GREAT things! "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Overall technical support
N/A
Being knowledgeable
N/A
Making decisions on their own
N/A
Resolving problems
N/A
Being trustworthy
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Being easy to reach
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Overall customer service
Customer service being trustworthy
Customer service being knowledgeable
Customer service making decisions on their own
Customer service being easy to reach
Customer service resolving problems
Product Returns/Refunds/Exchanges
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Web site reliability
Speed of web site
Web site being easy to use

Verified
4/5

2004-09-04

"I ordered some stuff at the Xoxide Clearance Sale. It must have worked, because my order didn't ship until the following week. After that, it took 3 days for my package to get to my house. The package was wrapped securly, nothing was broken.

I emailed Xoxide once asking where my package was and got a response the following workday.

Also, the PSU I ordered didn't come with a cord. I had a few extra, however, and didn't contact Xoxide about that.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Is consumer focused
N/A
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Overall technical support
Being trustworthy
N/A
Resolving problems
N/A
Being knowledgeable
Being easy to reach
Making decisions on their own
N/A
Overall customer service
Customer service resolving problems
N/A
Customer service being easy to reach
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Overall web site
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Verified
5/5

2004-08-29

"I had a great experience shopping at Xoxide.com's website. They had an excellent selection and competitive prices. Had one minor issue that was taken care of immediately with a simple email to Customer Service. Their customer support personnel are awesome. I will definately be purchasing from them again."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
N/A
Ease of checking order status
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Overall technical support
N/A
Being knowledgeable
N/A
Being trustworthy
N/A
Resolving problems
N/A
Making decisions on their own
N/A
Being easy to reach
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Overall customer service
Customer service being knowledgeable
Customer service being trustworthy
Customer service making decisions on their own
Customer service being easy to reach
Customer service resolving problems
Product Returns/Refunds/Exchanges
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Overall web site
Web site reliability
Speed of web site
Web site being easy to use

Verified
5/5

2004-08-28

"Great service! Prompt payment processing and delivery on the next business day. Also, best price I found for my product anywhere online!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Overall technical support
N/A
Being knowledgeable
N/A
Resolving problems
N/A
Making decisions on their own
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Being trustworthy
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Being easy to reach
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Web site being easy to use
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Verified
5/5

2004-08-27

"Great merchant, awesome prices! Would definitely do business again. Got a Koolance case w/ power supply and cathodes."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Overall technical support
Being easy to reach
Being knowledgeable
Being trustworthy
Resolving problems
Making decisions on their own
Overall customer service
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Verified
5/5

2004-08-26

"Transaction went very smoothly, no problems at all."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Overall technical support
N/A
Making decisions on their own
N/A
Being knowledgeable
N/A
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N/A
Resolving problems
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Customer service making decisions on their own
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Overall web site
Web site being easy to use
Speed of web site
Web site reliability