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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
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Customer service:
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Return/Replacement policy:
0.00/5

Verified
5/5

2004-07-21

"Friendly service when contacted by phone in regard to information about some of their products.
Seemed that the delivery on the purchased items was very good, also they kept me informed about the shipment and a tracking code.
I have just placed another order with this company and plan on placing more orders with them.
Very satisfied.
"

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Is easy to do business with
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Is trustworthy
Is consumer focused

Verified
5/5

2004-07-21

"This purchase had some shipping issues with it, not having to do with Xoxide.com but with the shipper and xoxide.com worked with me to solve the issue and get me my order in a timely manner. This is an incredible site, I have recommended it and I will continue to."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Overall technical support
N/A
Making decisions on their own
N/A
Being easy to reach
N/A
Being knowledgeable
N/A
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N/A
Resolving problems
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Overall customer service
Customer service making decisions on their own
Customer service being easy to reach
Customer service being trustworthy
Customer service being knowledgeable
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Overall web site
Web site being easy to use
Web site reliability
Speed of web site

Verified
5/5

2004-07-18

"Xoxide;
Don't Build R Mod a Computer without
Em.
They Know there Business.
In most cases they have what I want.
There service & shipping is right on
Target.
There Prices are with the rest of the
world,, Not Outrageous.
And I will do Business in the future
with Xoxide.
I do computer Mods.,Replacements, Repair
& up-grades Also build from ground up.

Wayne Leggett
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Overall technical support
Making decisions on their own
N/A
Being trustworthy
N/A
Resolving problems
N/A
Being easy to reach
N/A
Being knowledgeable
N/A
Overall customer service
Customer service being knowledgeable
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Customer service making decisions on their own
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Customer service resolving problems
Customer service being easy to reach
Product Returns/Refunds/Exchanges
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Overall web site
Web site being easy to use
Speed of web site
Web site reliability

Verified
1/5

2004-07-17

"Ok, I don't know what these folks are talking about with all of these glowing reviews. I have to saw this has been my obsolute worst experience. It is know 4 days later and I have yet to receive a confirmation email, a status email or any kind of contact from this company at all. What have they done with my money? Who knows. I can't contact them. They have no way to check the status of the order on line or their customer contact number leads to voicemail. I have ordered from smaller resllers before and I have never not received confirmations and had a way to check the status on line.

It's like my money went into a blackhole and I am left scratching my head. If I don't get some kind of communication by Monday, I guess I will have to keep calling and see if I can reach a human but this not what I call good customer service...or well...actually service at all.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
N/A
Is committed to quality products and services
N/A
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
N/A
Being updated on the exact date the delivery was sent
N/A
Overall technical support
Being knowledgeable
N/A
Resolving problems
Being trustworthy
N/A
Being easy to reach
Making decisions on their own
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Overall customer service
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Speed of web site

Verified
5/5

2004-07-14

"I was upgrading my computer and needed cooling parts as I knew the way that the sysyem was going to run, heat reduction was going to be critical.

I checked Xoxide and they had just what I was looking for, a large cpu cooler that would handle a hyperthreaded cpu, North and South bridge cooling kit that came with parts so it would fit in any motherboard and a 60mm case fan.

I ordered the parts as the prices were good, got a confirmation e-mail quickly and another one when they shipped. I ordered the parts next day as I wanted to get the system up and running and the parts arrived on-time.

I would certainly use this company again as my experience with them was very positive.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is committed to quality products and services
Is committed to quality products and services
Is consumer focused
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Overall technical support
N/A
Resolving problems
N/A
Making decisions on their own
N/A
Being knowledgeable
N/A
Being trustworthy
N/A
Being easy to reach
N/A
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Overall web site
Web site reliability
Web site being easy to use
Speed of web site

Verified
5/5

2004-07-13

"First rate service. The items I wanted were in stock and were shipped and delivered in a timely fashion."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
N/A
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
N/A
Overall technical support
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Resolving problems
N/A
Being knowledgeable
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Being trustworthy
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Making decisions on their own
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Being easy to reach
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Web site being easy to use
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Verified
5/5

2004-07-13

"As always, great selection, great prices, super-fast shipping. THE best place, online or off to shop for computer mods and quite simply a really slick site to check out some really killer mods. Fantastic web layout for an easy and confident online purchase. A repeat customer for years to come, no lie."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
N/A
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Overall technical support
N/A
Resolving problems
N/A
Being easy to reach
N/A
Being knowledgeable
N/A
Making decisions on their own
N/A
Being trustworthy
N/A
Overall customer service
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Customer service resolving problems
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Customer service being easy to reach
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Customer service making decisions on their own
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Product Returns/Refunds/Exchanges
N/A
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

5/5

2004-07-13

"Xoxide is the BEST PC modding site out there....great prices awesome customer service...and even better products"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Overall technical support
Making decisions on their own
Being trustworthy
Being knowledgeable
Resolving problems
Being easy to reach
Overall customer service
Customer service making decisions on their own
Customer service resolving problems
Customer service being knowledgeable
Customer service being trustworthy
Customer service being easy to reach
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

Verified
5/5

2004-07-13

"I purchased just a little thing - the replacement fan for the DPS2 module on my Gigabyte motherboard. But was very surpised by how fast I received the item."

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Overall quality of the company
Pricing of products and services
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Is easy to do business with
Is committed to quality products and services
Is consumer focused
Is trustworthy

Verified
5/5

2004-07-13

"Great prices, good quality, fast shipping. Very pleased as usual, would do business with again."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Is trustworthy

Verified
5/5

2004-07-12

"I have now ordered a keyboard, mouse, and case from xoxide. The keyboard and mouse light up blue, the case is blue on the inside and green on the outside (it's the X-ION). On all 3 products, I could not be happier! this is an excellent company!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Overall technical support
N/A
Being trustworthy
N/A
Making decisions on their own
N/A
Being knowledgeable
N/A
Being easy to reach
N/A
Resolving problems
N/A
Overall customer service
Customer service being easy to reach
Customer service being knowledgeable
Customer service being trustworthy
Customer service resolving problems
N/A
Customer service making decisions on their own
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

Verified
5/5

2004-07-11

"Purchased:
Jet 4 Heatsink
UV CCFL Kit
2 UV fans
Ratpadz GS mousepad

All items were received in excellent condition and sooner than expected. Xoxide is an excellent seller and I am definetly buying from them again.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Overall technical support
Making decisions on their own
Being trustworthy
Resolving problems
Being easy to reach
Being knowledgeable
Overall customer service
Customer service resolving problems
Customer service making decisions on their own
Customer service being trustworthy
Customer service being easy to reach
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
N/A
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

Verified
5/5

2004-07-11

"Xoxide is, without a doubt, my favorite modding supply store. I have bought 2 computer cases from them, and many variuous components nd supplies. Their shipping has always been super fast, and they have been very quick to get in touch with my if there were any questions or problems with my order.

Add to that their great forums section, competitive (sometimes VERY competitive) prices, and weekly x-hour sale, and you have one awesome store.

Thanks Xoxide!

-Jess
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Overall technical support
Resolving problems
Being trustworthy
Being knowledgeable
Being easy to reach
Making decisions on their own
Overall customer service
Customer service resolving problems
Customer service being knowledgeable
Customer service being trustworthy
Customer service being easy to reach
Customer service making decisions on their own
Product Returns/Refunds/Exchanges
N/A
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

Verified
5/5

2004-07-08

"Xoxide simply kicks ass, no questions asked!

Fast shipping, Fast response to customer support, VERY Wide range of products, they are simply awesome when it comes to PC Modding/Cooling.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Overall technical support
Being easy to reach
Being knowledgeable
Making decisions on their own
Resolving problems
Being trustworthy
Overall customer service
Customer service being easy to reach
Customer service being knowledgeable
Customer service being trustworthy
Customer service making decisions on their own
Customer service resolving problems
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

Verified
5/5

2004-07-07

"Very fast service. I would order from Xoxide.com again."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Overall technical support
N/A
Being knowledgeable
N/A
Making decisions on their own
N/A
Being trustworthy
N/A
Resolving problems
N/A
Being easy to reach
N/A
Overall customer service
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Customer service making decisions on their own
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Customer service being knowledgeable
N/A
Customer service resolving problems
N/A
Customer service being easy to reach
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Product Returns/Refunds/Exchanges
N/A
Overall web site
Speed of web site
Web site being easy to use
Web site reliability