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Product & services pricing
4.17/5
Chance of future purchase:
4.79/5
Shipping & packaging:
5.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5
Featured Review


Verified
5/5

2013-11-07

"Great service and 100% as represented."


Verified
1/5

2013-11-07

"The mats I ordered are taking longer to arrive than I was led to believe. The on-line tracking, while looking efficient, gave totally contradictory shipping/arrival times, which even the rep on the phone didn't understand. The rep was supposed to check it out and call me back within the hour. Never heard from them and still trying to find out when my mats will arrive."


Verified
5/5

2013-11-07

"Happy with my purchase. We now own 5 mats"


Verified
5/5

2013-11-06

"Friendly service reps, easy company to work with"


Verified
4/5

2013-11-06

"Good product,fair price, lead time before delivery was too long."


Verified
5/5

2013-11-04

"They were great to work with! Quick to respond and very kind on the phone. Our mat looked great! We even received our order before the expected date!"


Verified
5/5

2013-11-04

"Quality was good and it came when promised."


Verified
5/5

2013-11-04

"sent mats to 2 holy cross graduates and they loved them
"


Verified
5/5

2013-10-30

"The rugs are a very good quality and the no slip backing works great on our tile floors in the foyer of our office. The color is exactly as stated. They arrived in perfect condition and on time. We are very pleased with the product and service we received."

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Likelihood of customers making future purchases
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Product Returns/Refunds/Exchanges
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Verified
5/5

2013-10-30

"Very pleased with whole process and the rug exceeded my expectations. thank you"


Verified
3/5

2013-10-30

"site was easy to use, but order was cancelled as I found mats elsewhere that were less expensive"


Verified
1/5

2013-10-30

"I ordered a mat that was 33 feet long, instead I received a rug that was 33 inches long!! That happened twice and I am still waiting for that 33 foot rug!!"


Verified
5/5

2013-10-29

"Very nice people and product."


Verified
5/5

2013-10-29

"Good. No complaints yet. We have only just received it."


Verified
5/5

2013-10-29

"We just ordered the samples but it arrived on time and was helpful in determining our choices."