"I received hood loop/windshield tie down but it was shipped with the black washer missing on one side. Very disappointing such a simple part was shipped like this. Whoever shipped it knew it was missing cause in is in a clear package. It was the first thing I noticed very obvious!"
"Order OME leave springs for my taco. However, the listings are misleading. After placing my order online I realized that the images show multiples. So needed call cancel my order then place new order. The sales rep was helpful but not enough he did not know all the parts I needed then after several calls an VM to this rep cause he told me to call anytime I needed something never received a call back. I hope they can do better. I I "
"All orders are processed and shipped fast. "
"Extremely easy and fun site to use when shopping for car parts and accessories. Their vehicle image simulator really helps me with making decisions on what I want to buy. "
"with the redrock cold air intake and the redrock axle back exhaust, i got the extra rumble my jeep was looking for. only drawback was damage to exhaust in packaging, but i worked it out. Nice quality products"
"Email said $50 coupon, placed the order used the code for the coupon and took .01 off and said “will email you the coupon” . Said order would be here in 3 days, imagine that checked the status and said running late. Buying from Quadratech next time."
"Arrived on time. Quality item. Got it on sale."
"Ordered a few items. Split shipment. Both arrived by the projected date. Condition of items were excellent!"
"My son bought a jeep JK, his first vehicle. After experiencing death wobble we looked into symptoms and solutions. We purchased inexpensive control arms all 8, and after receiving they are way better than expected. Death wobble gone, 3ish hour to install.
way more fun to drive the jeep now.
"
"Every order is shipped fast and parts are always perfect and fit as intended "
"Over promised at sale, under delivered. Placed order on a Tuesday morning. Was told part is in stock and I get it by the next Monday and installation of my new radiator would be scheduled. As of Friday night, item has not shipped. No one has reached out to me about install, 3 email inquires and 2 voicemails have gone unanswered. Considering to cancel order as I can order from Summit Racing with a Monday ship date from Texas"
"Order came quick and easy"
"Purchased the Bestop Trektop Ultra Soft Black Twill on May 31,24. When it arrived, I started putting it on the next morning. I realized as a friend was helping me get things mounted, that I was missing the metal inserts for the back windows. I immediately called to let them know. The lady I spoke with wanted photos of all the parts, half were installed at this point. I sent photos of the boxes, my jeep, and the items I still had to install. I also sent a photo of where the part was missing. Here I week later putting my back corner window on, and the whole snap came out of the eyelet for the window strap. I called back to see what the deal was with the other parts. I had been told on my initial phone call it would take 5 days to just get the replacement parts approved and they would contact me. 8 business days or and nothing. I called back about the snap strap for the window, and they said they would add it to the list, but it would be another 5 days before I MAY hear back from them. It's been two weeks, and nothing has come from this yet. Firstly, I can't understand a $2800 top not having all the parts, nor them telling me I may have to return it for another. SO, WHAT NOW?? I have uninstall all of it and wait for a new one to do it all over again, over three small parts.. This is so ridiculous. Not to mention I had to go get one bolt when installing, because it came with bad threading. I am still waiting for my parts, email or something. Instructions are awful as everyone has said, video is the only way to go. I do love the top but this is extremely aggravating. I even asked the last rep if I should just call Bestop myself, she replied " You can, may not hurt"."
"Every time I have worked with them they have done a great job. From helping me decide between two similar products to resolving and issue. They have been able to correct problems and come to a resolution on issues in a very timely manner. I can say that I highly recommend them as a source for parts and technical advice."
"Product came much quicker than I thought it would. No issues whatsoever. "