ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
3.66/5
Chance of future purchase:
3.89/5
Shipping & packaging:
3.92/5
Customer service:
3.65/5
Return/Replacement policy:
3.58/5

Verified
5/5

2024-02-25

Exceeded expectations!

"Delivered right on time. Great product at a great price. I’ll definitely be a customer again. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service

Verified
5/5

2024-02-27

Great looking fenders

"1.) Extreme Terrain delivered quicker than expected. Packaging was perfect.
2.) These fenders look great. Install was slightly more difficult than “one wrench.” But, nothing crazy. If you have the right tools, it goes really smooth. Just time consuming, if you want to do it correctly.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-02-27

Damaged in shipping

"My heater core was damaged in shipping and they were quick to issue a RMA and shipping label. Once the return was on its way back they immediately shipped out a replacement heater core and also gave me a voucher for a discount on my next purchase. I will continue to shop with Extreme Terrain if this is how they treat their customers. Very pleased with the customer service and support. This return was managed all through their chat service online
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
1/5

2024-02-26

Sold me a discontinued tire and wheel package

"Sales rep sold me a discontinued tire and wheel package then basically made me feel like I was crazy when I didn’t receive my wheels with my tires. No discount on another package or anything. More than likely my last purchase with this company! "

Detailed Review Benchmark + -
Pricing of products and services

Verified
2/5

2024-02-26

Horrible Packing

"I'm trying to be nice here, but this was not a good experience. What kind of company sends taillights, loose, with a single piece of brown paper separating them in a brown box? Of course, when they arrived, they were busted up so I had to return them but before I could, I had to summit like 8 pictures. Wait, you are surprised your product is busted when you took so much time and effort in packing them, whatever. Getting the return label, that took days. I was so excited about this company, and yes, I may try them again, but my first experience with them was far from good."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-02-24

Excellent

"The tech staff is always more than helpful here they answer all questions accurately and are more than happy to make recommendations to help you with your purchase. They have great products at decent prices. Glad I found Extreme Terrain I am sure I will be ordering more from them here in the future! Thanks again for being awesome! Keep up the great work!! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2024-02-22

Frequent Shopper

"I purchase from Extreme Terrain quite often. I have always received excellent service."

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-02-22

Excellent Service

"Fast, easy, and on time! Thank you \m/"

Detailed Review Benchmark + -
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
Pricing of products and services
Likelihood of customers making future purchases

Verified
3/5

2024-02-21

Slow shipping

"Took six days when should have been 2 days very disappointed "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
2/5

2024-02-20

Package

"The Package was very unprofessional everything was just thrown in a box lights did not have no protection. Appears if I had purchased an open box l. I will personally not buy from this website again"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
3/5

2024-02-19

Shipping

"I paid extra for shipping to arrive on Valentine’s Day like it said it would arrive. However it was the day later, so I should have never paid for quicker delivery "


Verified
5/5

2024-02-18

Great selection

"3rd time ordering parts from ExtremeTerrain.com. Always have a huge selection for the parts I need. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
4/5

2024-02-17

They are Jeep people!

"The seem to have fair prices and the 3d Jeep builder is super nice!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-02-16

Locking storage for truck bed sides

"Easy to order... Quick delivery... Easy install... Will purchase other items soon."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
4/5

2024-02-15

Missing receipt/invoice and instructions

"I received the power steering gear bracket but the instructions and cut out template was missing. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges