"I ordered a set of fender flares for our 2004 Jeep Wrangler. The parts were reasonable priced and arrived exactly as described and fast!! Free Shipping too. This is my second order with Extreme Terrain and I would not hesitate to order again."
"The steering wheel cover came in on time, looks great and fits perfectly. Thank you!"
"Opted for two day delivery. Unfortunately, weather caused it to show up four days after order but very happy with product."
"It’s almost like night and day difference."
"I’ve made multiple purchases over the years, and very happy with the service at Extreme Terrain. Will be buying more soon. "
"I purcharse an item that indicated 1 week delivery but just after payment I received an out of stock message. Not a good website stock management at all."
"Great Product easy install love it... "
"I just placed an order, with the exceptional assistance of a customer service rep that walked me through my options for an item I need for our Jeep, as a TOAD. Cannot say enough about how pleasant and proactive the individual was. I will follow up on this review, once I receive the product ordered."
"Bought an open box item, inside contents were incorrect (two RIGHT control arms) with KDSS option and not correctly advertised. Tried to return via chat and was told only store credit for refunds, had to request supervisor permission for return on something they messed up (probably twice now since it was already an open box return). Not returning to this place for any truck needs."
"My Jeep Gladiator was experiencing mild death wobble issues. I placed an order on Extreme Terrain for a Synergy Front track bar, Synergy sector shaft and track bar brace, and a Billstien 5100 steering stabilizer. All items were received with in 5 days of placing my order. The products ordered were quality and eliminated my wobble as well as a vibration I was feeling through my steering wheel. "
"Very easy to order online. "
"Quality product, fast delivery"
"At the end of the day, the install was successful and gave me the 2" height I needed, without the fear of sideloading like the smaller blocks can potentially have. The stiffening effect was minimal, which allows the ride to still feel comfortable; steering does feel a bit tighter, which I consider a win. Time will tell.
However, the issue is that I had to spend more on the install, because the leaf additions were too long, and overlapped the existing (and immovable) leaf support brackets. The installer was required to cut approx. 1/2" off of the end of each leaf, which cost me more, dollar-wise. I am happy with the end result, but not pleased with the extra money spent, after I already spent $110+ on the kit itself."
"Extreme Terrain didn’t feel they should expedite my package apparently. I tracked it to my home one 2/1/2024. It turned out to be front struts for a Toyota. I then had to jump through hoops to get that returned. Which then made my new ship date 2/13/2024 through no fault of my own. So in effect I was penalized for your mistake. This makes me doubt your commitment and no expedited delivery. This confirmed to me that the customer is forced to do the ground work for your inability. The return process shows I returned the very product I wait for and makes no mention of the actual part I received. Very poor rating from me after what had been good service to that point.
I also should mention I had removed the old filter system in anticipation of receiving the Rough Country upgrade. So, in turn, I had to put it all back together. Overall an “F” grade on this last transaction. "
"I purchased a Rough Country front bumper plus winch for my Jeep Wrangler. It asked if I can get an extension. I can send them time-stamped pictures right before I open the boxes which will prove that I did not open the boxes before. The customer "service" rep was rigid and was not even willing to listen. I have bought through ExtremeTerrain and I have bought thousands of dollars' worth of accessories directly from manufacturers.
That is what I will do from now on. An middleman should provide service. If the service is poor, just cut them out of the process."