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Product & services pricing
3.66/5
Chance of future purchase:
3.89/5
Shipping & packaging:
3.91/5
Customer service:
3.59/5
Return/Replacement policy:
3.60/5

Verified
1/5

2024-08-08

Misleading shipping timeframe

"We paid an extra 200$ for shipping only to find out after the fact that shipping is based on when tracking # is assigned. That information should be presented when you are purchasing expedited shipping, not something you find out days later when you item should have arrived already. Sad to say but will not be ordering from them again."

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Verified
1/5

2024-08-10

Product received damaged

"Product was received damaged - could not offer a replacement as it was on backorder. Item was a primed tailgate that we already scheduled an appointment with the body shop to paint - offered us $32 off or send it back. It went back, and I bought one elsewhere. This is the third time we’ve been let down by the quality of extreme terrain and won’t be back. Lesson finally learned. "

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Verified
5/5

2024-08-09

Quick Top

"I as looking for a quick install/removable bikini top for my jeep gladiator. Tried 2 of your competitors first and both were not as advertised. You needed multiple tools and a half hour to but it on. The top I got from you was just what I was looking for. "

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Verified
2/5

2024-08-09

Yukon axle shaft

"I ordered pre assembled axles. Relieved axile that need bearing pressed on. There is a lot of difference in price for pre assembled axles"


Verified
3/5

2024-08-08

I like how easy the process was and how fast I got the product. I thought I ordered for both side of my truck. So, I needed to return and

"Read above. Thanks. I am sure I will be happy with the process and the updated product."

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Verified
5/5

2024-08-08

Always great service

"Was exactly what I ordered and got here early. Site is easy to use. Really can't ask for much more"

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Verified
5/5

2024-08-08

Good communication and easy to work with

"Great experience all around easy ordering and customer service. Highly recommend to anyone "

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Verified
1/5

2024-08-07

Don't trust the "In Stock" or the "Ship Date" items

"First time customer, and last time customer.

Was looking for a Brief Top for my Glaadiator. Was told by a number of people to use "Extreme Terrain."

This is a mistake. Pleased the order, was told I would have it by the end of the week, or the beginning of next week like their website stated. But guess what? It's not coming until March of 2025. Yes that's right March of 2025.

They state on their website "In Stock" They state "Free Delivery Aug 12-14" (date is if you order it today), but they don't have it in stock. The item is dropped shipped by the manufacture, and they truly don't know if they have the manufacture has the item in stock.

They will not work with you to get a replacement item. All they want to do is refund the order or give you store create.
"

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Verified
5/5

2024-08-07

Great product

"Great product! Fast shipping!"


Verified
5/5

2024-08-05

What I need, when I need it

"ET has all the toys I need for my JLU. The sales prices are good and ships quick. Installation instructions are only fair, but most parts have an installation video that is helpful."

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Verified
5/5

2024-08-03

I love WeathTech products!

"My floor mats shipped quickly and were received in two days. Exactly what I expected from ExtremeTerrain and WeatherTech. For a leaky Jeep these save may carpet."

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Verified
5/5

2024-08-02

Trifold bed cover is outstanding. Return for other smaller item very smooth.

"Return process both quick and fair."

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Verified
5/5

2024-08-01

Quick delivery and parts in stock.

"Everything I have ordered from them so far shoes up at the house the next day can’t beat that kind of service"

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Verified
5/5

2024-07-31

Excellent service and fast delivery

"Easy site to maneuver. Fast delivery. "

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Verified
5/5

2024-07-30

Very Happy with my purchase.

"Ken J. provided superior customer service and answered my purchase questions."

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