"Invitations were perfect and absolutely beautiful! From order to delivery was exceptionally fast! "
"The invitations for my daughter's first birthday were perfect. Even put a picture on the back and the quality was *chef's kiss*"
"I love the badges I created for my business. They look very professional and they were easy to design with the many templates to choose from at a great price. Even with standard delivery they arrived in less than a week."
"I am very satisfied with the end result of my daughters invitations! Preparation and shipping was very fast! Will definitely recommend! Thank you!"
"The invitations I ordered were perfect and arrived quicker than expected. Thank you Zazzle!"
"I am thrilled. They are just what I wanted. I received the items sooner than expected."
"I placed an order for a custom shirt and I loved how easy it was to create and place an order! I will certainly be back! "
"I have a slight issue with my order but when I used Zazzle's live chat service, my issue was resolved within minutes! They even provided a discount code for a future order as an apology for the trouble caused! Zazzle you rock!!"
"I ordered a blanket for my new puppy and it arrived in record speed and its amazing! "
"I found zazzle when looking for a printing service for my graduation invitations. I placed my order and watched it sit for 1-week. Finally, I sent customer service an email inquiring about the status of my order, now marked "delayed". The reply said that my order could not be processed because I put the university name on my invitations, the university that I attend. How ridiculous, not only for that, but more so because they let my order sit for 1-week with no communication. I cancelled my order, used a competitor and had my order shipped less than 24-hours later. The first and last interaction with zazzle that I hope to ever endure. "
"Never received order, didn’t advise order was not arriving. I was told they had “production problems”. I highly recommend not ordering from this unethical operation. "
"Purchased three sets of business cards and the product was great. "
"I ordered from Zazzle and ups loat the order. I contacted Zazzle and they rushed another order to me. It was exactly what I wanted. Just like the picture. I highly recommend them."
"I have been waiting for three weeks for an order. I just logged in again to check the status and it suddenly says "RETURNED." I never canceled this order, I NEVER received the order to return it, I NEVER received a notification about any issue with the order. I reached out to customer service that simply said, sorry, this product is out of stock so you have been refunded. I have just been sitting around waiting for it while I could have been shopping at another store to actually get the product when I needed it. Not only has this shopping experience been a complete disappointment, but I just went through all of my credit card transactions and I also NEVER received a refund on this. I reached out to customer service wasting my time AGAIN to try to get my money back for something I never received. "
"I ordered custom products (as expected and as is the point of this company.) My order was canceled because I used the name of an individual to make it personal. No one could tell me why and the only way to communicate with that specific department was to e.mail. And their communication track record was suspect. Isn't the whole point being able to customize things and perhaps use them as gifts? This particular product was a Christmas ornament.
Shipping times are slow unless you pay premium pricing.
Best to avoid Zazzle and go with another personalization company like Personalization Mall. They have a wider range of products and have a better quality. "