"I wish that every business would follow the example of Zazzle. Their design tools are fun and easy. Customer support is fast, knowledgeable, and very accommodating. The number of products offered are numerous when looking for a gift. Production and shipping is also very fast."

"Hi, it's August and I placed my Zazzle order back in May. I had a brand new laptop, and I wasn't certain of my new email address when I placed my order, so in good faith I winged it. I should never have done that, because I accidentally added a 1 in front of it, which really messed up the entire process. You see, it was the heart of the pandemic, and Zazzle had to cancel a bunch of their orders, of which mine was one. So, instead of receiving notification of this, and their offer of a gift card valued at 150% of the cost of my original order, I missed it! I had provided them with an incorrect email address, and they had no way to reach me. My purchase was to be two puzzles, to go to someone in jail. long story, but nice people make mistakes and need support sometimes, too. So for months now, I had assumed these puzzles had been delivered to the jailhouse. And this person had been scouring the entire place throughout looking for them! On a whim, I checked back with Zazzle and David was fantastic! Knowing only the date of purchase, the amount and my name, he researched the records and figured out the entire mystery! He offered me the gift card, or a refund of the full amount of my purchase. What a wonderful, yet embarrassing experience. Kudos to Zazzle!"

"I have ordered multiple items from Zazzle and have never been disappointed. I had an order that was shipping to a family friend in New Jersey that seemed to get lost in the mail. When I called about it, the representative looked and said from the tracking that it looked as though it was lost. He sent my order through the system again with an expedited production and priority shipping.
Zazzle has gone way above and beyond in all of their service to me! I definitely recommend Zazzle as a place to order. I love their products as well as their service."

"Zazzle goes above and beyond to satisfy customers with great products that we get to personalize in a creative process with zero risk and maximum enjoyment!"

"I am very pleased with ZAZZLE, especially their design staff. The design staff made the process easy and cost efficient. A great product with a great staff. What more do you need?...They were GREAT !!!
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"The reply to my problem was in one day. It was caring and generous.
. My husband has alz, has managed to put the puzzle together and we intend to frame it. This kind of customer service is above and beyond. I was concerned about what I paid initially, but he has always been interested in geography and only wanted a world puzzle. It was worth the wait. It is a beautiful puzzle. The solution you offered was unexpected but so appreciated! Thank you! Carol "

"I’ve had to call once about a late order. The problem was resolved in such a professional manner. I was truly pleased with my customer service and my product. I love Zazzle!! "

"Designing a very special book that will contain lifelong treasures and needed help on the best way to personalize it and not make an unintentional mistake The patient helpful personal call with an individual made all the difference."

"My wedding was postponed due to COVID-19 and Zazzle went above and beyond to help me return unusable Save the Dates and wedding invites and provide an additional coupon. In a time where this situation could have been very costly and stressful, Zazzle made everything better. Wedding invitations are a big part of getting the plans together and with the customer service experience that I received, I will ONLY be using Zazzle in the future and will recommend to all of my friends and family. Thank you doesn't cut it!"

"i have had excellent service with zazzle...i purchased mask which arrived very badly stained...i had replacements within a short time...no hassle...thank you !"

"Seamus (Service rep) was quick to listen to my issue, assess the problem and rectify it by sending out a replacement quickly by express mail. Very professional and a very satisfied customer for life!"

"I have had a few occassions in which I have contacted Customer Service for assistance. Every time I have received the highest level of customer service and this time was certainly no exception! Gustavo was the agent that assisted me, and he responded to every question I had with professionalism and in a very timely manner. I was made to feel very appreciated as a customer, something that seems to rarely happen in the world of retail. Clearly Zazzle places priority on providing Customers with the very best experience possible. Add in the fact that they provide outstanding quality products, and stand behind everything they offer should any issue arise. I highly recommend Zazzle to anyone looking for personalized, custom made items. They have something for everyone!"

"Have been so upset about the missing mask order as it was gift for special nephew (& his wife & daughter). They are always willing to help us and wanted to get a little thank you present. He has always loved tie dye so this selection was perfect. USPS & UPS blaming each other for lost package and could care less about resolving issue. Zazzle on the other hand showed compassion and willing to replace lost items. I am thrilled. Relieved my stress. "

"I hadn't ordered from Zazzle in some time, but was looking for masks and found just what I wanted. Then went back to the site to order masks and after some confusion, I thought the mask order I had been working on had been deleted and entered another. I ended up with duplicate orders, notified Zazzle a couple days ago and got a message from their customer service. The matter was cleared up swiftly and they were gracious enough to put a credit on my account. This is a company that really takes their customer service, as well as their customers, VERY seriously and they've acquired a customer who will keep coming back."

"Zazzle is absolutely AWESOME! Their customer service team took such great care of us when we needed help with an order. Thank you Zazzle team!"