"I was having a tough morning, scattered, confused and kept making mistakes and the extraordinary lady who assisted me was kind, calm, understanding, funny and extremely helpful and she persisted until I was successful and happy with my experience! Which I was! I can't wait to see my cards and will definitely be back again and would happily refer everyone to Zazzle!"
"Replied immediately! Great responce"
"I order some address labels but was not happy with how they came out. Zazzle worked with me so I could redesign them and gave me a credit, which ensured my satisfaction. I would highly recommend doing business with this company."
"My package got lost in transit. Zazzle customer service was excellent in helping resolve the issue by making and sending a replacement at no cost. It is so refreshing to deal with origination that stands behind their products and believes in customer service. I would definitely recommend Zazzle and will continue to use them in the future."
"1/3 of my package was delayed in shipping with no updated tracking information. I contacted customer service via email, and they replied within hours! They are expediting the printing of another set of invitations and will also expedite shipping-no questions asked and at no additional cost to me! What great customer service!! "
"We ordered seven large, framed posters from Zazzle as decorations for our pool room. We are completely satisfied with the price, quality, and customer service. A personal shoutout to Gustavo for his assistance. "
"I lost my home in Hurricane Laura and they have made sure that my order is getting where it needs to and, honestly, gave more help than I asked for! Thanks to them, I will hopefully be able to get my business up and running while we are displaced. Thank you for EV!!"
"I made a huge error ordering my invitations from Zazzle. I was able discover my mistake in time before they were created. My Zazzle agent Claudia was awesome- so patient and knowledgeable. To walk me thru the correction/reorder process. Crisis averted. My invitation looks beautiful!"
"My first shipment of wedding invitations showed up at my door empty!! I was devastated as you can imagine. I emailed Zazzle right away and had very polite and professional interaction with 2 people who promised me it would be taken care of. My new order showed up within days (using a overnight courier) FREE OF CHARGE!! I can't wait to order the rest of my wedding needs from Zazzle!"
"I have been using Zazzle for a few years now and am always satisfied. Their customer service is always very responsive and eager to rectify any issues. I am so grateful for their return policy as well! "
"I needed to return an item that didn't fit. They sent me a new one - and didn't require me to send the first one back. I was able to donate or gift it as I saw fit. Thanks, Zazzle!
"
"I placed an order for a birthday present and saw that the arrival date was out later than I had expected so I sent a message to the customer service and they had it delivered way before what was stated so it got here in plenty of time for the birthday. I was extremely delighted. "
"Patrick helped me with a light switch design I was creating. I believe the picture will come out fairly clearly and he reminded me that if I'm not satisfied, I can return it. I appreciated his attention to detail over the call and helping me make decisions. He sent along some feedback I gave to have another kind of outlet plate available. Now more than ever, I appreciate great customer service, honesty and clarity! I cannot wait to order more unique gifts from Zazzle, as I have just started my own LLC!"
"I was given detailed instructions for submitting a drawing. "
"I had an awesome experience recreating an invitation tonight with Paul! He was extremely knowledgeable, polite and professional and guided me every step of the way with my questions and changes!"