"I bought 2 glasses and 1 pair of sunglasses and I am thrilled about them! My boyfriend and Mother have also bought from Zenni and love them just as much. I would recommend them to others and HAVE!"
"Super easy to order, I was a little skeptical, but this site is everything and more. My glasses are amazing and a fraction of the price ."
"Good Good Good Good Good very"
"I already told you how I feel"
"Glasses are a great quality. Easy to order, the try on feature works well. "
"Pretty amazing overall experience, from the AR try on, creative options and fast shipping, very impressed and looking forward to placing more orders, and sharing the site with family & friends."
"Although I have to return mine, because it just doesn’t look good on me, I contacted customer service and they replied real quick. Hoping to get my return label, so I can come back and pick what I saw I like better. "
"Did not receive our order. "
“Thank you for your review. We're sorry to hear that you haven't received your order yet. We completely understand how frustrating this must be to wait for your order, especially since we know how important the glasses are to you. This is not the experience we want you to have, and we are committed to making things right. Please reach out to us via email at service@zennioptical.com, by phone at 1-800-211-2105, through chat on our website, or on social media with your order number, and we will be happy to assist you.”
"Not that I want to repeat myself but my recent order has not arrived. Three weeks late! Therefore I cannot give a comment on the quality of my item because it is not here."
“Thank you for your review. We're truly sorry to hear that you haven't received your order. We completely understand how frustrating it can be to wait for an order, especially knowing how important it is to you. Our standard shipping timeframe for all orders is 7–14 business days. If you have not received your order within this timeframe, please feel free to reach out to us via email at service@zennioptical.com, by phone at 1-800-211-2105, through chat on our website, or on social media with your order number. We would be more than happy to assist you.”
"No complaints,didn't take long to get them"
“Thank you for your review!”
"Very positive experience. "
"Received the order in a short time. Happy with my order!!!!"
"Needed a replacement pair of glasses and Zenni delivered above and beyond my expectations. "
"Ordered glass frames from list of similar to current frames.
Added new Rx per instructions.
Paid low price.
Happy new customer. "
"Good experience with Zenni"
"The website was easy to use and I got my glasses in a timely manner. The online try on was great! "
A rep from Zenni , ZenniEH, has responded:
“Thank you for your review! If there's anything we can do to help you, please feel free to reach out to us via email at service@zennioptical.com, by phone at 1-800-211-2105, via chat on our website, or on social media with any questions so we can better assist you.”