"I bought 2 glasses and 1 pair of sunglasses and I am thrilled about them! My boyfriend and Mother have also bought from Zenni and love them just as much. I would recommend them to others and HAVE!"
"It was fast and easy I bought two pairs one for me and another for my son, I'm completly satisfied."
"Ordered glasses, glasses received. Tried to like them but they are too small and lines on lenses are annoying."
"I odered 1 pair at the beginning of the year, they were great. Finding the right prescription was in them really made me happy. So, when my prescription was changed, Zenni was a no Brainerd. Not to mention their frame styles are awesome. "
"So easy to use the site, affordable, delivery was insanely fast! I’m just beyond impressed "
"Always great service & products. Highly recommend Zenni "
"So Easy and FAST! Love my Zenni's!!!"
"Website is confusing and the frames are way out of adjustment. Will have to see if my local lens crafter can lower the glasses. I have to slide them down my face so pd is correct "
“Thank you for your review. We appreciate your feedback regarding our website and are sorry to hear the glasses are not fitting. We are always looking for ways to improve, and your feedback helps as we continue to grow. We do have an adjustment guide linked below, but if that doesn't help please reach out to us via email at service@zennioptical.com, by phone at 1-800-211-2105, via chat on our website, or on social media with your order number and we would be happy to assist you.
https://www.zennioptical.com/how-to-adjust-your-eyeglasses
”
"Good staff , knowledgeable and accommodating."
"Have to get bi-focals now, Zenni has a better selection of frames and are much lighter than my local eye glass shop!"
"Glasses are too small for my face :("
"Zenni was very easy to navigate through their website. My glasses were the perfect frame for my face and good quality for the price of them. "
"Easy to order. Satisfaction guaranteed. Great service and quick to arrive. I love Zenni."
"reasonable delivery time and so far good condition "
"Easy from beginning to end to get quality glasses.
"
"Muy contentos con la calidad del producto. "
A rep from Zenni , ZenniNK, has responded:
“Thank you for your review. We are sorry to hear the glasses are too small and are not as expected. We recommend to measure a frame you have at home that fits well, and order one with similar measurements. The guide linked below will show you how to measure the frames! In the meantime, if you would like to check the return options please reach out to us via email at service@zennioptical.com, by phone at 1-800-211-2105, via chat on our website, or on social media with your order number and we would be happy to assist you.
https://www.zennioptical.com/measure-eyeglass-frame-size-how-to
”