"I bought 2 glasses and 1 pair of sunglasses and I am thrilled about them! My boyfriend and Mother have also bought from Zenni and love them just as much. I would recommend them to others and HAVE!"
"Overall it wasn’t great. I had to cancel my order and get my money back. When you pay for a service you expect for the vendor to hold up there end."
"Easy to order. Great selection."
"See above statement of my experience."
"Happy with the service. Will definitely recommend to others. Cost was so much better... otherwise I couldn't afford to get them anywhere else. "
"Good experience, but won’t be buying any more in the future."
“Thank you for your review. Could you reach out to us via email at service@zennioptical.com, by phone at 1-800-211-2105, via chat on our website, or on social media with your order number and more information about what went wrong? We would be happy to assist you.”
"Will be back for another pair!!!"
"Always excellent and love the different styles. Just so wish I had not forgotten to put progressive without the line. Hate the transition which makes me look older than normal looking through the bottom of the glasses. Probably will not be wearing these much but will be more careful next time I order from Zenni. My fault not theirs. Just wish they fought my mistake as I have always ordered the line less ones in all of my orders. "
"As always the glasses are first class, perfect fit and perfect vision. with my wife we are returning customers for many many years. Thank you very much."
"Great service ,like frames just wish for greater in small frames"
"clear, fast, simple, responsive"
"I love the style of all my frames. I ordered 3 pair and they fit perfectly. Zenni did a great job on my prescription as well!"
"I’ve never been disappointed with my purchase. I’ve purchased over 20 pairs from Zenni. Will buy from Zenni forever. I get my glasses cheaper than what I pay with insurance! Awesome company!!!! I’m so glad I found Zenni years ago!"
"I guess I got confused ordering because I got sunglasses I didn’t want sunglasses"
“Thanks for your review. We are sorry to hear your order was not as expected! If you would like to check your return options please reach out to us via email at service@zennioptical.com, by phone at 1-800-211-2105, via chat on our website, or on social media with your order number and we would be happy to assist you.”
"Easy to order. Great choices "
"Good they were able to correct my issues and told me how to fix it when I order again"
A rep from Zenni , ZenniJeA, has responded:
“Thank you for your review. We are sorry to hear if there was trouble with an order. Please reach out to us via email at service@zennioptical.com, by phone at 1-800-211-2105, via chat on our website, or on social media with your order number and we would be happy to assist you.”