"I bought 2 glasses and 1 pair of sunglasses and I am thrilled about them! My boyfriend and Mother have also bought from Zenni and love them just as much. I would recommend them to others and HAVE!"
"Nothing but good things to say. I got 1 pair I didn’t like and I was given a store credit to get another pair. "
"All went very well. I am happy with my new glasses, except, I wish I had been told about the color distortion (especially outdoors) due to the blue light filtering. Had I known, I would not have selected the blue light filtering. Thank you. Rick Ruo"
"2nd pair iorderedookef cheap"
"Once you have your prescription uploaded, it's a breeze."
"This was my first experience, and wow, I was blown away! What a great company! Kept me informed every step of the way, and the end result far exceeded my expectations."
"See above. This survey is getting irritating."
"See above-once through the nightmare of signing in things went smoothly "
“Thank you for your review. We are sorry to hear if there was trouble logging into your account. If you ever need assistance, lease reach out to us via email at service@zennioptical.com, by phone at 1-800-211-2105, via chat on our website, or on social media and we would be happy to help. ”
"This is the only way to go when it comes to getting glasses. "
"My glasses came quick and easy to navigate site"
"I can't read with the glasses "
“Thank you for your review. We are sorry to hear that you are not able to read with the glasses. Please reach out to us via email at service@zennioptical.com, by phone at 1-800-211-2105, via chat on our website, or on social media with your order number, as well as a copy of the original written prescription, and we would be happy to assist you.”
"So very easy and lots to choose from at great prices. "
"Solved my own problem, at my own expense. I was treated like an inconvenience for wanting my glasses made correctly "
“Thank you for your review. We are sorry to hear about your experience and understand the frustration. Please reach out to us via email at service@zennioptical.com, by phone at 1-800-211-2105, via chat on our website, or on social media with your order number and we would be happy to assist you.”
"First Time customer here. Loved the try on feature and fast shipping. Great prices too. I will recommend to my friends and family."
"I don't even worry about the wait. The glasses are worth it. I will not order anywhere else!"
"ALL my glasses from Zenni have been phenomenal! Each pair fits perfectly and truly allows my personality to shine."
A rep from Zenni , ZenniJeA, has responded:
“Thank you for your review. We are sorry to hear if the glasses were not what you were hoping for. Please reach out to us via email at service@zennioptical.com, by phone at 1-800-211-2105, via chat on our website, or on social media with your order number and we would be happy to assist you.”