"The importance of AED's in buildings are crucial in the steps taken in life saving procedures. American AED (Grey Barnes) understand that. The follow up was immediate, questions answered within the day and took the time to listen. Grey was very knowledgeable and was able to provide me the best fit for our agency. I hope to never have to use these AED's but I feel incredibly confident that our agency has the best possible tools if ever needed. Thank you American AED for quick response (AED joke here)! "
"Great product! Hope we never need to use it but have peace of mind having it"
"Responsive email communication, great value on AED"
"Thank you for providing quality products and service!"
"Our order was processed and delivered very efficiently. Thanks American AED!"
"The online purchase of the AED was straightforward. I received no shipping information, however, so had no sense when or whether the AED was going to actually be delivered. When delivered, the box was left on a bench in front of the house, not at the front door. This is an expensive and portable item, and thus should have been delivered in a way that minimized risk, while remaining reasonable for the delivery person.
The AED was well packaged, and arrived with no bruises or bumps."
"No one communicated that the batteries were on back order for 8 weeks. They just sent the electrode pads and after looking carefully at the sheet saw a tiny mark under back order. I then had to call to find when we would get them. Meanwhile our AEDs are beeping low battery! I was able to find them at another vendor. "
"Customer Service was excellent"
"Thank you. Everything worked as planned."
"Its important to have the equipment you need for your staff. American AED has provided us with what we need to feel safe and be safe for our staff. Emergencies happen when they happen, and having what you need to save a life is just smart business."
"This was a wonderful experience. Ease of ordering, tracking and quickness of fulfillment and delivery. Outstanding on all fronts. "
"Simple ordering process and timely reminders of pending product expiration. "
"It was purchased for the church. Praying we don't have to use it!!"
"I ordered new battery and pads and had trouble getting the unit to accept everything and give me a working message. It took several repetitions of trying to get it set up."
"Thank you for your prompt delivery of our new defibrillator. Super easy and convenient experience."
"We were needing a new defib set up for our new headquarters building at scout camp. When I use to work as a school nurse I always used the Phillips Heartstart and went with the complete package you offer. The ordering was very easy and we got it in just a few days. "