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Featured Review
The BEST service
"The importance of AED's in buildings are crucial in the steps taken in life saving procedures. American AED (Grey Barnes) understand that. The follow up was immediate, questions answered within the day and took the time to listen. Grey was very knowledgeable and was able to provide me the best fit for our agency. I hope to never have to use these AED's but I feel incredibly confident that our agency has the best possible tools if ever needed. Thank you American AED for quick response (AED joke here)! "
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PERFECT
"Exceeded my expectations. The Rep was outstanding and the heart defibrillator is excellent."
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NMDR purchase
"Excellent from start to finish "
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Unit and management program
"Unit arrived ahead of schedule, but it has been here for three days and I have still not received any communication about the management program I signed up for. "
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Slow
"The service was good but shipping was verry slow "
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American AED review
"Wonderful experience. They were backed up on what we originally ordered, and so they notified us and offered us an alternative product. We agreed to take the alternative product, and then changed our minds after it arrived. They allowed us to return the alternative product and reorder the original product, and didn't make us feel like we were causing them any problems - even though we recognized we were. They were consistently helpful, constructive and cooperative. Very professional. "
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Aed
"Delivered quickly. Easy to setup"
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Replacement battery
"I ordered a Philips Heartstart Battery on September 3rd. Today is Sept. 18th. I have not received any notification that it has been shipped or delivered. I have been charged the $189, but have not received the battery to replace in the AED defibrillator packet. Now I receive a message asking how you did. NOT satisfied!"
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Quick and Easy
"Ordering was easy. Delivery was quick. Videos very helpful in setting up machine, how to use, care and maintenance."
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Delayed Delivery
"I ordered a replacement battery for my AED 3 weeks ago. I still haven't received my product. At this point I have 1 of my AED machines that I cannot use because I didn't have a backup battery in stock."
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Bait and switch
"Bought a AED and a few days later was informed by email that they were out of the one I purchased and the company wouldn’t get them back in stock for a few weeks and tried to sell me a different one. They didn’t cancel my order and refund my money but the website should have said out of stock at time of purchase , not take my money and try to sell me something different. "
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Package not yet delivered
"So far still dont have my package,,,,, so cant say how the experience has been "
Swift response and delivery
"Easy to order, and delivery was fast and efficient."
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I had a fantastic experience with American AED
"This marks the acquisition of our third AED, and we plan to procure additional units in the future. We have experienced consistent, efficient service and exceptional customer support.
~Dianna Kost, FAA, Gersh Autism #WeChangeLives"
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Very fast and efficient
" Delivery of our new AED and wall mount was super fast even over the weekend. Thank you!"
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"was able to use a PO for purchase"