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Product & services pricing
4.36/5
Chance of future purchase:
4.50/5
Shipping & packaging:
4.61/5
Customer service:
4.44/5
Return/Replacement policy:
4.61/5

Verified
5/5

2023-09-11

Satisfying experience!

"The agent was very informative and provided me various options in a quick succession. "

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Rep reply posted 2023-09-11
A rep from ASAP Tickets, Candice-Jansen, has responded:

“Dear Customer, We really appreciate you taking the time to share your rating with us. We are really glad to hear that your agent provided an excellent service.”


Verified
5/5

2023-09-09

Friendly agent

"Really appreciate the help of Silka to find me a suitable travel date and ticket price. She is very accommodating. "

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Rep reply posted 2023-09-11
A rep from ASAP Tickets, Candice-Jansen, has responded:

“Dear Customer, Thank you for your kind words and we hope to have the chance to serve you again in the future.”


Verified
5/5

2023-09-09

Willie odo

"Great customer service. Javon very experienced worker. Good customer service and very respectful "

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Rep reply posted 2023-09-11
A rep from ASAP Tickets, Candice-Jansen, has responded:

“Dear Customer, We are glad that our agent Javon was able to meet your expectations. Thank you so much for your positive feedback!”


Verified
5/5

2023-09-08

"Rave from ASAP Tickets was very pleasant to deal with and was very efficient. He was able to secure a great deal for round trip tickets for my daughter and I. I will definitely use ASAP tickets again on my future trips and will recommend them to all my friends and family!"

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Rep reply posted 2023-09-09
A rep from ASAP Tickets, Candice-Jansen, has responded:

“Thank you for the opportunity to serve you. I also want to thank you for taking the time to share your thoughtful review. We appreciate your trust!”


Verified
5/5

2023-09-08

Beatle has a excellent customer service.

"Beatle, is a good listener and easy to understand. He explained every detail of the travel insurance and lost baggage protection plan that we purchased for our trip to Philippines next year.

KEEP UP THE GOOD WORK !!
"

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Rep reply posted 2023-09-08
A rep from ASAP Tickets, Candice-Jansen, has responded:

“We are glad that our agent Beatle was able to meet your expectations. Thank you so much for your positive feedback!”


Verified
5/5

2023-09-08

Excellent

"She did excellent service "

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Rep reply posted 2023-09-08
A rep from ASAP Tickets, Candice-Jansen, has responded:

“Thank you so much for taking the time to leave us feedback!”


Verified
5/5

2023-09-07

The agent is very attentive, specified, patient and interested in providing good service and communication. I am especially satisfied with y

"The agent is very attentive, specified, patient and interested in providing good service and communication. I am especially satisfied with your service. thank you"

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Rep reply posted 2023-09-07
A rep from ASAP Tickets, Candice-Jansen, has responded:

“Dear Customer, We are really pleased to hear that you had a good experience with our company. Please do not hesitate to book with us again.”


Verified
5/5

2023-09-06

Darshit is a STAR

"Darshit helped me fix the flight changes initiated by the airline. I ended up with changes that were not too far off from my original flights. He is just amazing!"

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Rep reply posted 2023-09-06
A rep from ASAP Tickets, Candice-Jansen, has responded:

“We are more than pleased to know that you had an enjoyable experience with us. Thank you so much for your positive feedback.”


1/5

2023-09-05

terrible experience - don't use them

"terrible experience . I have used this company for so many years and bought so many tickets. last ticket they told me to only buy a one-way because I had a return credit with the same company but they forgot to mention that it was due so I ended up paying $3,000 and no return because the agent was incompetent. I call them they tell you they apologize but they can't do anything. Unacceptable. you don't do this to a loyal customer"

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Rep reply posted 2023-09-06
A rep from ASAP Tickets, Candice-Jansen, has responded:

“Dear Sara Romoli,

Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback.
Your complaint is assigned a special ID: 260921
Please email this ID at feedback@asaptickets.com
with your booking confirmation number, and we will get in touch with you.”


Verified
5/5

2023-09-05

Saved money and stressed

"Agent saved me money and actually found a better flight option than I originally planned- stayed with me till I completed understood everything ! Made sure I had contact details in case further details required!"

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Rep reply posted 2023-09-06
A rep from ASAP Tickets, Candice-Jansen, has responded:

“We are more than pleased to know that you had an enjoyable experience with us. Thank you so much for your positive feedback!”


Verified
5/5

2023-09-04

Excellent agent

"She was very helpful . I will recommend her to all my friends "

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Verified
5/5

2023-09-01

Good Service

"Excellent service. Best price offered."

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Rep reply posted 2023-09-02
A rep from ASAP Tickets, Candice-Jansen, has responded:

“We are happy that Madina has provided you with such a wonderful experience.


Verified
5/5

2023-08-30

Ann is superb

"Ann is very knowledgeable and professional. She did not leave us and finished everything for us with exceptional care, compassion and professionalism. Keep up the good work."

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Rep reply posted 2023-08-30
A rep from ASAP Tickets, Candice-Jansen, has responded:

“Dear Customer, We are glad that our agent Ann was able to meet your expectations. Thank you so much for your positive feedback!”


Verified
4/5

2023-08-25

Asap

"Airline was great handling problems immediately upon checkin"

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Rep reply posted 2023-08-26
A rep from ASAP Tickets, Candice-Jansen, has responded:

“Thanks so much for taking the time to leave us a 4-star rating – it’s much appreciated!”


Verified
5/5

2023-08-23

Family

"Love this company. Great personal service "

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Rep reply posted 2023-08-24
A rep from ASAP Tickets, Candice-Jansen, has responded:

“Thanks so much for sharing your experience with us!”