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Product & services pricing
4.38/5
Chance of future purchase:
4.50/5
Shipping & packaging:
4.57/5
Customer service:
4.44/5
Return/Replacement policy:
4.62/5

Verified
5/5

2024-10-24

Mr Khalid

"Mr Khaldun , was very experience man in this field , he helped me to find my trip ticket professionally . "

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Rep reply posted 2024-10-24
A rep from ASAP Tickets, Candice-Jansen, has responded:

“Many thanks for a 5 star review of our services! We are pleased to hear your kind words about your excellent impression on our assistance!


Verified
5/5

2024-10-22

Great Service

"Agent was very informative and helpful"

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Rep reply posted 2024-10-22
A rep from ASAP Tickets, Candice-Jansen, has responded:

“Dear Customer, Thank you for choosing us for your travel needs, and we look forward to the opportunity to serve you again.


Verified
5/5

2024-10-18

The SERVICE WITH DEDICATION

"Kartik is awesome He was sweet and courteous. Hard working. "

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Rep reply posted 2024-10-19
A rep from ASAP Tickets, Candice-Jansen, has responded:

“We are so happy to hear about your amazing experience with us! Thank you very much for cooperating with us!


Verified
4/5

2024-10-18

Malag Trip

"It was long, but in the end, everything was good. It took long because I had multiple cities to travel to and was returning with my sister from Paris to Las Vegas."


Rep reply posted 2024-10-19
A rep from ASAP Tickets, Candice-Jansen, has responded:

“Many thanks for being our customer and taking your time to leave us a positive feedback!


Verified
4/5

2024-10-18

Excellent Follow-Through

"Rajesh provided excellent information and followed through the process well, giving the considerable amount of time that was needed for the planning and decision-making! Thankyou!
I did not like the ASAP expectation to provide additional bonus $$ for good service. The agent should be well paid by ASAP, and customers should not be burdened with these extra costs when travel today is very hard for many people to access because of cost.
"

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Rep reply posted 2024-10-19
A rep from ASAP Tickets, Candice-Jansen, has responded:

“Our agents are trained to produce a great result to the customer's satisfaction and we are so proud of them! Rajesh is awesome, indeed! Thank you very much for being our Customer and sharing your great impression on us!


Verified
5/5

2024-10-17

Awesome

"He guided step by step, very patient "

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Rep reply posted 2024-10-17
A rep from ASAP Tickets, Candice-Jansen, has responded:

“Our agents are trained to produce a great result to the customer's satisfaction and we are so proud of them! Thank you very much for being our Customer and sharing your great impression on us!


Verified
5/5

2024-10-15

Excellent

"I like quality of service thanks "

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Rep reply posted 2024-10-15
A rep from ASAP Tickets, Candice-Jansen, has responded:

“Thank you for your kind words! We're thrilled to hear that you enjoyed the quality of our service. Your satisfaction means a lot to us, and we look forward to assisting you again in the future!”


Verified
5/5

2024-10-15

Great Service

"Very helpful and courteous."


Rep reply posted 2024-10-15
A rep from ASAP Tickets, Candice-Jansen, has responded:

“Thank you for your comment, we are trying continuously to improve our services and meet our customers expectations.


Verified
5/5

2024-10-13

Superb service

"Amilyn your efficient agent efficiently provided best fare and corollary services that will provide protection for a year. Congratulations "

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Rep reply posted 2024-10-13
A rep from ASAP Tickets, Candice-Jansen, has responded:

“Thank you for your wonderful review! We're thrilled to hear that Amilyn provided you with superb service and helped you find the best fare along with additional protections.”


Verified
5/5

2024-10-12

Well done

"Great call center agent with a pertinent feedback "

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Rep reply posted 2024-10-12
A rep from ASAP Tickets, Candice-Jansen, has responded:

“Thank you for your feedback! We're glad to hear that you had a positive experience with our call center agent and found their feedback helpful.”


Verified
5/5

2024-10-11

Excellent customer service

"Needs to rebook my ticket dur to the incompetency of PAL again, I know it’s not you guys, it’s the PAL as always!! But Felgrau helped me to fix my rebooking."

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Rep reply posted 2024-10-11
A rep from ASAP Tickets, Candice-Jansen, has responded:

“Thank you for your message, and I’m sorry to hear about the issues with PAL. We understand how frustrating that can be. We’re glad to know that Felgrau was able to assist you with your rebooking.”


Verified
5/5

2024-10-11

"Everything was handled well! Thank you!"

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Rep reply posted 2024-10-11
A rep from ASAP Tickets, Candice-Jansen, has responded:

“Thank you for your kind words! We’re glad to hear that everything was handled well. Your satisfaction is important to us!”


Verified
5/5

2024-10-11

Excellent

"Great!!!!. Wonderful service!!! "


Rep reply posted 2024-10-11
A rep from ASAP Tickets, Candice-Jansen, has responded:

“Thank you for your enthusiastic feedback! We’re thrilled to hear that you had a wonderful experience with our service.”


Verified
5/5

2024-10-10

BONIFACIO ur the BEST!

"I had an agent whose name is Bonifacio, he was with me for almost a month, he is so patient with all my request and is very prompt. Thank you so much. Keep it up! "

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Rep reply posted 2024-10-10
A rep from ASAP Tickets, Candice-Jansen, has responded:

“Your agent would be so pleased to hear your words of appreciation! Thank you very much!”


Verified
5/5

2024-10-09

He was friendly polite informed excellent Knowledge

"It was best experience., he fits the heart"

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Rep reply posted 2024-10-10
A rep from ASAP Tickets, Candice-Jansen, has responded:

“Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated!”