ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.38/5
Chance of future purchase:
4.50/5
Shipping & packaging:
4.57/5
Customer service:
4.44/5
Return/Replacement policy:
4.62/5

Verified
5/5

2024-09-11

Great work Wesley

"He was very pleasant and helpful the best he could "


Rep reply posted 2024-09-12
A rep from ASAP Tickets, Candice-Jansen, has responded:

“Thanks a lot for taking the time to write such a wonderful review!”


Verified
5/5

2024-09-11

"Dane explains really very well. I appreciate it. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2024-09-11
A rep from ASAP Tickets, Candice-Jansen, has responded:

“Thank you, for the amazing review! We put in the work to keep you and all of our clients happy. We hope to see you again.”


Verified
5/5

2024-09-10

Unbelievable their the best

"Take a lot of time with you trying to make it happen for you. I will go through them for all my flights moving forward. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2024-09-10
A rep from ASAP Tickets, Candice-Jansen, has responded:

“Thank you for your kind words! We’re thrilled to hear that our team took the time to assist you and make things happen. We look forward to helping you with all your future flights.”


Verified
4/5

2024-09-04

The agent Albedo is awesome, patient and is competent in his job. Great job.

"I 'm very satisfied with the service rendered. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2024-09-04
A rep from ASAP Tickets, Candice-Jansen, has responded:

“We are so grateful for your kind words. Thanks for sharing your review with us and the community!”


Verified
5/5

2024-08-31

Excellent service

"Alunsina was very patient throughout the process. Great job "

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service

Rep reply posted 2024-08-31
A rep from ASAP Tickets, Candice-Jansen, has responded:

“Thank you for your feedback! We’re glad to hear that Alunsina was patient and provided great service throughout the process.”


Verified
5/5

2024-08-30

Exceptional customer service

"I have been using ASAP ticket in my travels especially to the Philippines. The travel agents are all very helpful, courteous and knowledgeable.

Zoren is very patient and tried is best to look for the best deal for me.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Rep reply posted 2024-08-31
A rep from ASAP Tickets, Candice-Jansen, has responded:

“Thank you for your kind words! We’re delighted to hear that Zoren provided you with such helpful and patient service, and that you’ve had positive experiences with our team. ”


Verified
5/5

2024-08-24

Thank you

"The person who handled my case was extremely efficient & nice. Thank you very much indeed.



"


Rep reply posted 2024-08-25
A rep from ASAP Tickets, Candice-Jansen, has responded:

“Dear Customer, Your choice in selecting us for your travel needs is sincerely appreciated, and we hope to have the privilege of serving you again in the future ”


Verified
5/5

2024-08-22

Excellent Experience

"It was amazing experience with one of travel agent name: Nobita and I will recommend to all my family and friends. ASAP TICKETS Is the best
Thank you so much

Sincerely Yours,
Arlene and Virgil Aris Fuentes!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2024-08-22
A rep from ASAP Tickets, Candice-Jansen, has responded:

“Dear Customer, Thank you for sharing your positive feedback with us. We are grateful for the opportunity to assist you with your travel needs, and we look forward to continuing to provide excellent service in the future. ”


Verified
5/5

2024-08-21

ACE WAS EXCELLENT

"PERFECT SERVICE FROM ACE KNOWLEDGE "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2024-08-22
A rep from ASAP Tickets, Candice-Jansen, has responded:

“Dear Customer, Thank you so much for your kind words! We're thrilled to hear about your positive experience with our travel agency. ”


Verified
5/5

2024-08-20

Thanks Libra!

"Libra has been very helpful. Thank you."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2024-08-21
A rep from ASAP Tickets, Candice-Jansen, has responded:

“We are glad Libra has helped you with your trip and the services provided are appreciated.


Verified
5/5

2024-08-20

Excellent Booking Through ASAP Tickets

"Very excellent, helpful and perfect booking "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2024-08-20
A rep from ASAP Tickets, Candice-Jansen, has responded:

“Dear Customer, Thank you for choosing us for your travel needs, and we look forward to the opportunity to serve you again. ”


Verified
3/5

2024-08-19

Constantly changing itinerary

"Booked with ASAP love their fly now pay later plan but posted itinerary keeps changing due to schedule changes I had to reject proposed changes twice until they came up with reasonable alternative. "

Detailed Review Benchmark + -
Pricing of products and services
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2024-08-20
A rep from ASAP Tickets, Candice-Jansen, has responded:

“Dear Customer,


Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback.
Your complaint is assigned a special ID: 329011
Please email this ID at feedback@asaptickets.com with more info about your reservation, and we will get in touch with you.


Verified
5/5

2024-08-17

Super!

"My first time to be with ASAP and can’t be happier. I was given the best service and the most patient guy I have talked to bamed Diaz. I was given everything I wanted. He’s my super agent.
When I requested to change my time, somebody helped me named Abel Ford. They are both highly trained employees. Highly recommended to family and friends
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Rep reply posted 2024-08-17
A rep from ASAP Tickets, Candice-Jansen, has responded:

“Thank you so much for your wonderful feedback! We’re thrilled to hear that your first experience with ASAP Tickets was so positive and that Diaz provided you with exceptional service and patience. It’s also great to know that Abel Ford was able to assist you effectively with your time change request.”


Verified
5/5

2024-08-13

Surprisingly they have best deals and can even give you discounts

"great experience, this is my 2nd time booking through ASAP tix. was hesitant to do it again, but surprisingly, they were really helpful, even got me a discount on my ticket, when all official airline websites shows higher prices.
Maximina was our customer service rep and she helped secured our ticket and discount! way to go!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2024-08-14
A rep from ASAP Tickets, Candice-Jansen, has responded:

“Thank you for your comment, we are trying continuously to improve our services and meet our customers expectations.”


Verified
5/5

2024-08-12

Even was very patient and helpful

"Awesome job with Mr Eren"

Detailed Review Benchmark + -
Pricing of products and services
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2024-08-13
A rep from ASAP Tickets, Candice-Jansen, has responded:

“We are happy that Mr Eren has provided you with such a wonderful experience.