"The lady I spoke with was pleasant and very courteous and helpful."

"Normallly, I would think giving a person/company all 10s was laziness on the customer's part. No one get's a perfect score. These were unusual circumstances. Woke up on the coldest day of the year without heat. Technician was dispatched and temporarily fixed problem, awaiting parts. Tech arrived on 19 Feb and installed parts."

"The representative was so nice and friendly"

"My experience was what I expected & appreciated when setting up an appointment for service. It was quick, easy, uncomplicated & cordial."

"Awesome...punctual, quickly resolved and professionally completed and competent employees"

"This time the experience was much better than before. I was surprised with same day service to fix a broken heat pump."

"Friendly,,professional, and helpful customer service!!!!"

"My experience was satisfactory and will use in the future."

"Positive or I would not continue with our contracts."

"OVerall great customer support"

"Everyone was courteous and knowledgeable about their area of expertise."

"As above, excellent. FYI - I have a Maintenance Agreement for my Furnace/AC and to date, very satisfied as well."

"I love BGE HOME as far as their service when there is a problem and they always send the perfect repair person!"

"I had a $2000.00 Electric water heater put in my house and it was never inspected and was not give a hot water expansion tank for it."

"Responsive but sometimes billing questions are not actually answered until you receive the actual bill"