"Quick, Friendly,Personable"

"Excellent! I was highly impressed that the service rep had all the materials on his truck to complete the job in one day. No ordering or waiting for the materials parts to come in, to complete the job.Thank you to my service representative for an excellent experience!"

"overall, it was a pleasant experience, very satisfied"

"Rep was courteous, professional & knowledgable"

"The bge person went beyond helping me. She was great. I wish other companies were as good as you guys are. Keep up the good work"

"We always receive friendly and courteous service over the phone and the technicians that come out to provide the service are prompt and knowledgeable each time they come."

"Overall the contact with live human beings was good. Both on the phone and the service techs."

"They are very professional They listen to what your needs are."

"I have had BGE Home for a long time. I'm very happy with their service and technicians that come out to repair or install products."

"It couldn't have been better."

"Answered all my questions. The personnel that came to my house was very knowledgeable what he was going to do in this procedure."

"Positive experience. I was able to satisfactorily complete the call for service. Thank You!"

"I thank you for the email reminder about the annual service check up because I tend to forget when it’s due!!!"

"The problem was when we called to service our AC last I’in May we were told no one could come until August. We called in February this year to have our AC to be tuned up when the tecnician came he said he could not do it because the temp was too low and to call back when it was warmer but we didn’t want to be put off until August"

"I called about my heat pump check up. It was fast and efficient setting up an appointment."