"The tech. that worked on my problem did very well. Thank you for sending a knowledgeable tech."

"The individual answering phone was courteous, highly professional and very patient."

"The representative was very nice, friendly, understanding of my needs. I wish I remembered her first name, as I would ask for her always."

"I called the other day and I have to wait for 2 months for them to do a general checkup of my heating. The representative did not offer me if someone cancelled they would call me. I also think they should be able to come out sooner and my appointment is afternoon I do not want them coming at night when I am ready to go to bed."

"Great service with work done in the past."

"It may be time to consider switching to another company for burner contract and service."

"Was a little disappointed that I had to wait 4 days for a service call. I know this is not the phone rep's problem. Perhaps BGE HOME should consider hiring more stove/oven technicians."

"My experiences with BGE HOME have been onerrelatively smooth. When my air conditioning needed repair and the parts wee on order, they provided a window air conditioner."

"My overall experience was excellent. The representative was aware of how I fell about the long wait of time it may take for the repair to take place."

"It used to be fast and efficient But now it’s slow and takes too long."

"It was great. I talked with some one immediately and had my problems resolved."

"All good experiences for almost forty years"

"Fine once I got someone to answer my call."

"BGE Home have knowledgeable staff to service my home need, such as heat & cooling system and water heaters. Great services and curteos customer service representatives."

"Representative was right on the ball. Answer any questions quickly. That you for a Great Staff!!"