"Antoinette was wonderful! She was able to schedule a service appointment as well as setting up a sales call while making me laugh and being completely professional!"

"Great I talked with a lady named Dawn."

"The customer representative was so nice and helped me get my appointment when needed."

"They scheduled an appointment for the next day so I was more than satisfied."

"Customers support is very pleasant"

"The BG&ECustomer service personnel are excellent."

"Phone rep very concisely answered questions. I had a plumbing policy that I though covered inside and outside. When I called, ( my first time using it) she ( do not recall name) clarified that policy did not cover my current issue inside the house. I have a hearing deficit, she very politely explained, repeated herself twice, what was covered by my policy and what would be the cost of policy for inside plumbing issues."

"Glad that got to talk to a person"

"I have nothing but positive responses to questions or inquiries about the BGE Home service experience."

"Will be leaving BGE because I'm moving to another state"

"I needed someone to check and repair my frig which was not cooling. The tech was here the next day and I was informed that it would be costly to repair. I bought a new one. I was very satisfied."

"I called after 3:00 pm and couldn’t get same day service so I sat and slept with a cold and sorethroat in 85 degrees (102 outside). Wasn’t too bad."

"They call..snd are on time and do a good job professionally."

"When I called I asked to connect to billing for a question and was advised by recorder that IT WAS CLOSED - this was the 2nd day I called with the same response. I had to be connected to PAY YOUR BILL to get an answer to my question. I thought it ODD that the office was CLOSED."

"Tia was very professional, knowledgeable and pleasant. My call was taken care of in less than 5 mins."